General Manager – Seattle

General Manager – Fat Shack Seattle

Compensation:
$65,000 base salary + up to $10,000 performance bonus
Total On-Target Earnings: Up to $75,000

Schedule: Full-Time, Salaried (45–50+ hours/week as needed)
Availability: Nights, weekends, and late-night operations required

About Fat Shack

Fat Shack is a high-volume, late-night fast-casual restaurant known for bold food, fast service, and an energetic atmosphere. We are building something special in Seattle and are looking for a proven General Manager who thrives in fast-paced environments and takes pride in running a disciplined, people-first operation.

Position Summary

The General Manager has full ownership of the store's performance. This includes people leadership, operations, guest experience, financial results, and brand execution. This is a hands-on role for someone who leads from the floor, not the office.

Key Responsibilities

Operations & Guest Experience

• Lead daily operations across all shifts
• Ensure consistent execution of food quality, speed of service, cleanliness, and hospitality
• Maintain excellent guest experience in-store and online
• Handle guest concerns and resolve issues promptly

Sales & Business Performance

• Drive revenue growth through strong execution and promotions
• Execute in-store marketing initiatives and local promotions
• Monitor daily, weekly, and monthly sales performance

Financial Management

• Manage labor scheduling, payroll, and labor cost control
• Oversee inventory, ordering, receiving, waste, and food cost
• Protect profit margins through disciplined execution

People Leadership

• Recruit, hire, train, and develop team members and shift leaders
• Build a culture of accountability and performance
• Conduct coaching, evaluations, and corrective actions as needed

Standards & Compliance

• Enforce all Fat Shack brand standards and operating procedures
• Maintain compliance with health, safety, and labor regulations
• Lead inspections and audits

Local Marketing & Brand Execution

• Execute promotions and community engagement initiatives
• Support marketing and content initiatives through strong in-store execution

Qualifications

• Proven General Manager or Senior Restaurant Manager experience
• Background in fast-casual, QSR, or high-volume restaurants
• Strong leadership and communication skills
• Ability to work nights, weekends, holidays, and extended hours
• Highly organized, accountable, and performance-driven

What We Offer

• $65,000 base salary
• Up to $10,000 performance bonus
• 2 weeks PTO (accrued weekly)
• Free meals during shifts
• Growth opportunities within the brand

Equal Opportunity & Fair Chance Hiring
Fat Shack Seattle is committed to inclusive hiring. We consider applicants regardless of criminal history, and any conviction history will be evaluated in a fair, individualized manner relative to job responsibilities.

Job Type: Full-time

Pay: $75,000.00 per year

Benefits:

• Employee discount
• Paid time off
• Paid training

People with a criminal record are encouraged to apply

Application Question(s):

• This location is entering an important growth and turnaround phase after a recent ownership transition. We are seeking a hands-on leader and proven operator who can bring structure, accountability, and strong execution.

Please share an example of a time you stepped into a disorganized operation and the concrete steps you took in your first 60–90 days to drive improvement.

• What does a successful turnaround look like to you in the first 3 months of running a store like this?

Experience:

• General Manager or senior restaurant leader: 3 years (Required)

License/Certification:

• ServSafe Food Protection Manager Certification (Required)
• Alcohol Server Training (MAST Permit) (Preferred)
• Washington State Food Worker Card (Preferred)

Location:

• Seattle, WA Preferred)

Ability to Relocate:

• Seattle, WA 98104: Relocate before starting work (Required)

Work Location: In person