Customer Service Representative

Love working indoors? Enjoy working as a team? Enjoy speaking to people? Apply to A Bell to fight pests and win stability with a family owned and operated business for over 50 years. For over 50 years our family owned business continues to thrive in a recession resistant industry. At A Bell we strive to communicate clearly, work together, and serve better for the greater good our customers, team and company.

Salary Range: $41,000 - $51,000 per year - Compensation is based upon experience and is negotiable. Commissions and bonus.

Qualifications:

• We are seeking a client-facing customer service professional with patience, accountability, and a genuine passion for providing a quality customer service experience
• Excellent communication and problem-solving skills are crucial to our business
• Strong organizational skills, attention to detail and ability to multitask
• Excellent phone etiquette and highly professional verbal and written skills
• Ability to work in a high volume, fast paced environment
• We require successful completion of background check and drug screen
• Full & Part-Time positions available. Different shifts available including weekends.

Responsibilities:

Our Customer Service Representatives (CSR) are the link between our customers and our service technicians

• As a CSR, you will coordinate schedules, resolve customer issues and concerns, respond to service and sales inquiries, and communicate with the field
• Provide exceptional support by ensuring clients have a great experience
• Create daily schedule to ensure the completion of daily tasks, special projects, and assignments
• Assist in working with Accounts Receivable and Collections to update efforts
• Proactively provide customers with updates and follow-up in a timely manner
• Maintain and update detailed records utilizing customer service software applications
• Assist in training of new team members as requested/needed

Technical Skills include:

• Having basic mathmatical skills
• Being able to answer the phone with a charming attitude
• Multi-tasking

Both full-time and part-time positions available with paid training at our Cherry Hill, NJ location. Must be able to work on Saturday's, or as needed in rotation with other associates.

We do not offer the opportunity to work remotely as we like to have all our team members under the same roof to provide the strongest sense of teamwork.

Job Type: Full-time

Pay: $41, $51,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person