Treatment Coordinator

Job Overview:

Village Dental is an EOS-aspiring, private dental practice seeking an organized and detail-oriented, highly professional Treatment Coordinator to join our team. This role is essential in providing an exceptional experience for both new and existing patients. The ideal candidate is well versed in dental terminology and procedures, has excellent communication and administrative skills and will make a positive impact on our patients' oral health journey.

Village Dental Core Values:

• We Care
• We Grow
• We Achieve
• We Listen
• We Have Fun

Key Responsibilities:

• Present and explain treatment plans, including procedure(s) and timeline(s)
• Collaborate with the doctors to create treatment plans
• Liaise with clinical and administrative teams to ensure efficient workflow(s)
• Build and maintain strong, supportive relationships with patients
• Address patient questions and concerns regarding treatment/procedures
• Ensure proper documentation is completed (consents, releases, financials, etc .)
• Maintain accurate and organized patient records in Dentrix
• Follow-up with patients via phone/email regarding outstanding treatment
• Act as liaison between patients and dental providers for smooth care coordination
• Coordinate and schedule patient treatment
• Maintain HIPAA compliance and patient confidentiality

Qualifications:

• MINIMUM 3 years current experience in a dental office, preferably as a treatment coordinator or similar role
• Proficiency with Dentrix (required)
• Proficiency with ADA codes
• Self-motivated with strong initiative
• Strong organizational and multi-tasking abilities
• Team oriented with collaborative mindset
• Strong sales, negotiation and closing skills
• Excellent written and verbal communication skills
• Comprehensive understanding of dental terminology and procedures
• Professional demeanor with a focus on patient care and confidentiality
• Ability to work in a fast-paced environment while maintaining attention to detail
• Prior dental front desk and clinical experience (required)

As experience is required for this position, resumes without dental experience will NOT be considered.

What we offer our team:

• Health Insurance (with eligible HSA)
• Dental treatment
• Vision Insurance
• 401(k) retirement plan with employer contribution
• Monthly production bonus incentives
• The Villages Charter School eligible
• Six (6) paid holidays per year
• Paid time off
• Career development and growth opportunities
• A fun and supportive culture that encourages collaboration and innovation

Job Type: Full-time
Work Location: In person

Pay: $ $24.00 per hour

Job Type: Full-time

Pay: $ $24.00 per hour

Expected hours: 36 per week

Benefits:

• 401(k)
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person