Administrative Assistant, ORMC Operations

Performs advanced, diversified and confidential secretarial and administrative duties requiring broad and comprehensive experience and skilled knowledge of organization policies and practices for the Senior Director

Status: Full-Time 

Shift: Dayshift 

Located Downtown Orlando, at Orlando Health Orlando Regional Medical Center (ORMC) has served the Central Florida community for more than 100 years. With 898 acute-care and rehabilitative beds, it is among the largest acute-care facilities in the region and the only Level I Trauma Centers in Central Florida. The hospital has earned recognition from U.S. News & World Report as a "Best Hospital" in Central Florida and rated high performing in 12 adult procedures and conditions. Orlando Health ORMC holds the most Beacon Awards for Excellence in the state, awarded by the American Association of Critical-Care Nurses to units that employ evidence-based practices to improve patient and family outcomes, and is the only adult-care hospital in Orlando to achieve Magnet Recognition, the gold standard for nursing's contribution to quality patient care, safety, research, and service excellence. Orlando Health ORMC is the flagship hospital of the Orlando Health system of care, which includes 24 award-winning hospitals and ERs, 9 specialty institutes, 14 urgent care centers, 100+ primary care practices and more than 60 outpatient facilities that span Florida's east to west coasts and beyond.

Essential Functions
• Answers phone calls, routes callers, takes messages and resolves routine and some complex inquiries.
• Screens calls and visitors.
• Operates copy machine and fax machine.
• Distributes incoming mail.
• Orders supplies.
• Establishes and maintains files and records on an ongoing basis.
• Conducts research, data collection, and some analysis of information.
• Schedules and maintains calendar of appointments.
• Organizes meetings including distributing materials, arranging of refreshments, transcribing minutes and makes travel arrangements if necessary.
• Works independently on special projects.
• Composes and types routine and non-routine correspondence, reports, special projects, technical papers, etc.
• Creates, prepares and coordinates presentations, including charts, graphs, etc.
• Creates and maintains databases and spreadsheets.
• May assist in preparing and/or monitoring budget.
• Performs routine problem solving.
• Works with sensitive employee information and confidential organization information.
• Interacts professionally with all levels of management.
• Significant employee contact and customer service.
• May provide work direction to other clerical personnel within the department.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.

Other Related Functions
• Maintains established departmental policies and procedures.
• Prioritizes workload to manage multiple priorities.
• Enhances professional growth and development through participation in education programs, current literature, and workshops.
• Performs other duties as assigned.

Education/Training
High school diploma or equivalent.

Licensure/Certification
None.

Experience
Four (4) years secretarial or administrative assistant experience (preferably with-in healthcare) required.