Front Desk

Are you a people-person who thrives in an energetic, supportive work environment? Our client is a modern physical therapy clinic dedicated to helping people move better, feel stronger, and live pain-free. Their team is passionate about delivering exceptional care and creating experiences that put clients at ease from the
moment they walk through the door
.

Our client is seeking a
Front Desk & Patient Care Coordinator
who brings warmth, professionalism, and enthusiasm to every interaction. If you love connecting with people, staying organized, and being part of a team that makes a
real impact
, this is an excellent opportunity.

What You'll Do

You'll be the first friendly voice and welcoming face clients encounter. Your responsibilities include:

• Answering phones and responding to inquiries with a positive, professional attitude
• Greeting and checking in clients with genuine care and polished customer service
• Scheduling appointments efficiently and managing provider calendars
• Processing co-pays, verifying insurance benefits, and securing insurance authorizations
• Assisting clients with questions about billing, services, and clinic policies
• Maintaining a clean, inviting front desk area and communicating effectively with clinical staff
• Supporting daily clinic flow to ensure an exceptional client experience

What Our Client Is Looking For (Requirements)

Required:

• 1+ year of experience working in a healthcare or medical office environment
• Hands-on experience with insurance verification and insurance authorizations
• Front desk or receptionist experience
  , ideally greeting patients or clients in a clinical, wellness, or professional setting
• Strong customer service skills with a friendly, polished, and professional demeanor
• Excellent communication skills — both in person and over the phone
• Strong organization and multitasking abilities in a busy environment
• Comfort using scheduling systems, EMR platforms, and basic computer programs
• Reliability, punctuality, and a strong sense of responsibility

Preferred but Not Required:

• Experience in physical therapy, chiropractic, or wellness practices
• Familiarity with EMR or practice-management software
• Interest in health, fitness, or rehabilitation

Why You'll Love This Opportunity

Our client offers a fun, welcoming culture where teamwork, learning, and client care are at the heart of every day. You'll work with professionals who are passionate about improving lives — and who truly support one another.

Benefits

401(k)

Health insurance

Paid time off

Supportive, upbeat workplace environment