Business systems Analyst

NC DHHS Senior Business Analyst

The NC Department of Health and Human Services – Information Technology Division (ITD) seeks a Senior Business Analyst to support business case analysis, process reengineering and requirement gathering activities for DCDEE EEIS Project.

The NC Department of Health and Human Services – Information Technology Division (ITD) seeks a Senior Business Analyst to support business case analysis, process re-engineering and requirement gathering activities.

RESPONSIBILITIES

• Conducts stakeholder analysis

• Conducts market research and analysis

• Identify and document detailed current and future state process workflows using BPM standards

• Develops Context diagrams, functional decomposition, and process workflows

• Document gap analysis and Develops the following documents: business process models, use cases, wire-frames, entity relationship diagrams, data dictionaries, system context diagrams

• Gathers, develops, documents and validates business, functional and technical requirements and maintain Requirement Traceability matrix

• Build Business, stakeholder, solution and transition requirements

• Prepare and maintain documentation and artifacts including analysis, reports and user documentation in accordance with PMO PM and BA methodology

• Works with Project Managers, Portfolio Managers, developers, and end users to ensure application designs meet business requirements

• Provide business analysis deliverables as input to the procurement documents and assist in writing the procurement documentation as required

• Perform functional, integration testing UAT support, including developing test scenarios and cases

• Support required system go-live activities

• Authors and prepares meeting minutes to be distributed to a variety of audiences

• Creating User stories and acceptance criteria and authors other Agile documents and deliverables

KNOWLEDGE, SKILLS AND ABILITIES / COMPETENCIES:

• Demonstrated experience participating in the documentation of functional requirements and technical specifications for existing and new applications

• Strong writing and communication skills and can build relationships with both their team members and clients

• Results-oriented individual with a very strong work ethic and must be able to demonstrate excellent negotiation, communication and problem-solving skills

• Ability to work with customers as a member of cross-divisional work groups and maintain positive and productive relationships with customers, peers, and superiors

• Ability to act independently with sound business judgment and thrive in environment with diverse communication styles

• Ability to prepare and present oral and written documents clearly and concisely

• Exhibit comprehensive knowledge of the work requirements demonstrated by an in-depth understanding and use of advanced principles, theories and practices associated with Business Analysis and PMI PMBOK Guide and Standards

• Experience working with customers to advise on strategies, alternatives and the implications of specific application customization and interface designs

• Possess a high-level understanding in the areas of application programming, database and system design

• Ability to manage complex assignments with multiple work streams and aggressive (and sometimes competing) timelines

• Understanding of Software Development Lifecycle (SDLC) concepts and process

• Knowledge of and experience with IT Service Management best practices and principles

• Experience with Microsoft Office Suite (MS Word, EXCEL, PowerPoint, Visio) and Microsoft Project

• Extensive understanding of SharePoint end user experience, sites, libraries, lists and groups

Skills Table:

Skill

Required / Desired

Amount

of Experience

Extensive knowledge of business system analysis techniques and testing methodologies

Required

7

Years

Demonstrated experience in gathering business requirements and development of business rules and process flow.

Required

7

Years

Proven experience with business process design and definition

Required

7

Years

Experience with Business Analysis methodologies and problem solving

Required

7

Years

Extensive experience in using JIRA

Required

7

Years

Extensive experience in using Confluence

Required

7

Years

Ability to utilize Microsoft Office Suite (MS Word, EXCEL, PowerPoint, Visio) Microsoft Project

Required

7

Years

Excellent communication skills (both verbal and written)

Required

7

Years

Experience in development of procurement related documents including RFP and evaluation criteria.

Required

7

Years

Demonstrable analytical skills and an attention to detail.

Required

7

Years

Extensive experience in collaborating with Pduct Owners and other stake holders to derive Business Requirements

Required

7

Years

Excellent creative thinking and problem solving skills Proactive, quality oriented, with demonstrated leadership and team building skills.

Required

7

Years

Knowledge Creating Sequence Diagram and flow charts

Required

7

Years

Experience working for State government

Highly desired

Knowledge of Salesforce platform

Desired

Healthcare related experience

Nice to have

Salesforce Certified Business Analyst

Highly desired

All work must be completed on site. Do you accept this requirement?

Please indicate how soon this candidate is available to start work. Vendors are encouraged to submit candidates that are available for the duration of the assignment.

Please provide candidate's current location (City and state), NOT a Yes or No response.