PRN Receptionist

JOB DESCRIPTION:

The Hospital Receptionist serves as the first point of contact for patients and visitors, providing essential administrative support and ensuring a welcoming and efficient environment. This role requires strong communication skills, attention to detail, and the ability to handle sensitive

DUTIES AND RESPONSIBILITIES:

This position will greet and assist patients and visitors in a friendly and professional manner. Answering incoming calls and routing them to the appropriate departments is a major responsibility.

• Greet and assist patients and visitors in a friendly and professional manner.
• Answer incoming calls and route them to the appropriate departments.
• Maintain a clean and organized reception area.
• Collaborate with medical staff and other departments to ensure smooth patient flow.
• Assist in patient check-out procedures when needed.
• Perform administrative tasks, such as filing, data entry, and maintaining office supplies.
• Ensure compliance with hospital policies and confidentiality regulations (HIPAA).
• Handle patient inquiries and resolve issues or direct them to the appropriate staff.
• Excellent verbal and written communication skills.
• Proficient in using computer systems and healthcare software.
• Ability to handle stressful situations calmly and effectively.

EDUCATION AND EXPERIENCE:

High school diploma or equivalent; additional education in healthcare administration is a plus.

Previous experience in a medical office or healthcare environment preferred.

PHYSICAL REQUIREMENTS:

May have to lift equipment or packages up to 20 pounds.

Fast-paced hospital environment, requiring multitasking and prioritization of tasks.