Customer Service RepresentativeFranklin Professionals • Littleton, Colorado, United States

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Customer Service Representative

Franklin Professionals

Littleton, Colorado, United States

Littleton, Colorado, United States

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Join our dynamic team in Littleton as a Customer Service Representative, where your expertise will play a crucial role in enhancing customer satisfaction and ensuring smooth operations. We are looking for individuals who are passionate about delivering high-quality service and possess an eye for detail. Key Responsibilities Professionally and efficiently respond to customer inquiries via phone, email, or online portals. Accurately process and manage customer orders to ensure timely fulfillment. Prepare and organize invoices, ensuring they are processed for payments. Generate and print UPS shipping labels, along with preparing necessary shipping documentation. Coordinate freight schedules to ensure timely deliveries. Maintain detailed and precise records of data entries and order details. Collaborate effectively with internal teams and customers to resolve issues. Thrive in multitasking within a dynamic, cross-functional team environment. Qualifications Possess a high school diploma or equivalent educational level. Exhibit excellent verbal and written communication skills. Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and Teams, as well as CRM software. Demonstrate exceptional organizational skills with keen attention to detail. Capable of working independently as well as collaboratively within a team. Reliable, personable, punctual, and adaptable to changing priorities. We are committed to creating an inclusive environment for all employees and are an equal-opportunity employer. Applications are encouraged from all qualified individuals, regardless of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability. Apply today to take the next step in your career!

Littleton, Colorado, United States

Sprachkenntnisse

English

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