Administrative Program Specialist A

Salary

$3, $6,136.00 Monthly

Location

Baton Rouge, LA

Job Type

Classified

Job Number

OS/PTT/

Department

LDH-Office of Secretary

Opening Date

11/24/2025

Closing Date

11/29/ :59 PM Central

The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana.

Learn more about Louisiana Department of Health

The Louisiana Department of Health – Health Standards Section is seeking a detail-oriented, motivated professional to manage and process Public Records Requests. In this role, you'll locate and extract information from licensing and survey files, ensure compliance with state and federal regulations, coordinate with Legal on releases, and track all requests from start to finish.

You'll handle billing and collections, determine when documents need redaction or special handling, and maintain accurate documentation for legal and audit purposes. You'll also support quality improvement efforts, build strong working relationships, and assist with clerical licensing tasks as needed.

Three years of experience in administrative services; OR

Six years of full-time work experience in any field; OR

A bachelor's degree.

EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties:

• Review, prioritize, and process daily Public Records Requests (PRRs) by locating requested documents, verifying accuracy, and ensuring compliance with State and Federal laws.
• Retrieve, analyze, and extract information from surveys, licensing, and certification records, determining what documents are releasable and preparing data for the requestor.
• Coordinate with Legal and other authorities for guidance on document release, redactions, special handling, and required approvals.
• Document and track all requests in the online database, including fulfillment details, to ensure legal compliance, proper procedures, and efficient workflow.
• Prepare, issue, and collect invoices for billable requests; monitor outstanding payments and follow up with written and verbal reminders.
• Identify opportunities for process improvement and compliance, communicating recommendations to management and auditors to enhance program operations.

Position-Specific Details:

Location: Office of Secretary / Health Standards / East Baton Rouge Parish

Appointment Type: This position will be filled as aWAE (When Actually Employed). **Please note** When Actually Employed (WAE) appointments are temporary and may last up to a year. Employees can only work a total of 1,245 hours within a 12-month period.

Cost Center:

Position Number(s):

How To Apply:

No Civil Service test score is required in order to be considered for this vacancy.

Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

• Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education).Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.

Contact Information:

Paul Tran

LA Department of Health (LDH)

Division of Human Resources

PO Box 4818

Baton Rouge, LA 70821

This organization participates in E-verify, and for more information on E-verify, please contact DHS at

LDH supports Louisiana's commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities.

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:

Insurance Coverage More information can be found at

Parental Leave – Up to six weeks paid parental leave
More information can be found at

Holidays and Leave – State employees receive the following paid holidays each year:

• New Year's Day
• Martin Luther King, Jr. Day,
• Mardi Gras,
• Good Friday,
• Memorial Day,
• Independence Day,
• Labor Day,
• Veteran's Day,
• Thanksgiving Day and Christmas Day.

***** Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement– State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

• Louisiana State Employees Retirement System ). LASERS has provided this video to give you more detailed information about their system
• Teacher's Retirement System of Louisiana ),
• Louisiana School Employees Retirement System ), among others