Regional Operations Manager

Region Oversight: Northern California (NoCal) + Pacific Northwest (Oregon & Washington)
Travel: Up to 20%
Reports to: Regional Director of Operations
Company: TCI Logistics

Compensation:  Starting $90,000 annual salary plus incentives, based on experience and qualifications

Are you a results-driven operations leader with a passion for dedicated transportation logistics and team development? Join TCI, where innovation meets integrity. We're seeking a Regional Operations Manager who will oversee multiple terminals across Northern California and the Pacific Northwest (Oregon & Washington). This leader will drive profitability, operational excellence, and high-level customer service while upholding our core values: Dedication, Positiveness, Innovation, Ethics, and Accountability.

• Oversee regional teams including Dispatchers, Managers, Drivers, and Admins.
• Lead operations across NORCAL, Oregon, and Washington terminals.
• Hire, train, and retain top talent aligned with TCI's core values.
• Conduct impactful weekly L10 meetings and guide your team through quarterly goal-setting (Rocks) 

• Drive on-time delivery, scanning efficiency, and customer service metrics.
• Ensure regulatory compliance (DOT/FMCSA/local) and enforce company safety policies.
• Train and mentor Driver Managers and Admins to elevate performance and adherence to TCI's Operations Training Manual.

• Maintain proactive relationships with customers through regular visits and performance reviews.
• Identify and address service issues with innovative solutions and detailed reporting.

• Own P&L responsibilities across assigned terminals.
• Execute financial planning and cost controls including payroll, fuel audits, labor optimization, and equipment tracking.
• Use the Fleet Ops Dashboard and KPI metrics to reduce operational costs and maximize regional profitability.

• Ensure adoption and efficient use of McLeod, Samsara, Ten Street, and TCI's proprietary tools.
• Maintain 95%+ compliance with live dispatch and systems utilization standards.

• 5+ years of experience in dedicated transportation, logistics, or fleet operations management.
• Proven ability to lead cross-functional teams in a fast-paced environment.
• Familiarity with P&L management and logistics KPIs.
• Strong understanding of DOT, FMCSA, and OSHA compliance.
• Experience with logistics tech platforms like McLeod, Samsara, and ELD systems preferred.
• Excellent communication, strategic thinking, and problem-solving skills.

At TCI, we foster a collaborative environment rooted in trust, accountability, and growth. We offer:

• Competitive compensation: Starting $90,000 annual salary plus incentives
• Performance-based bonus potential
• Opportunities for advancement within a growing logistics network
• A culture that values safety, technology, and operational excellence