Senior Business Analyst

Nishtech is a global digital experience consultancy that specializes in delivering innovative, scalable, and secure digital solutions. As a DXP specialized partner we develop rich, personalized solutions that help businesses better optimize their customer experiences, drive business growth and perfect their digital presence.

We are looking for a Senior Business Analyst with strong analytical and problem-solving skills to join our growing team. The ideal candidate is for our DXP/CMS practice and should have experience with documenting and managing customer requirements for digital experience solutions. The Senior Business Analyst will function as a liaison between business and IT and will be a champion for our customers to ensure their requirements are met.

Essential Job Functions & Responsibilities

• Formulates and defines systems scope and objectives through research and fact-finding combined with an understanding of applicable business solutions and business requirements:
• Analyzes, identifies and writes detailed description of user requirements, program functions, and steps required to develop or modify computer programs.
• Makes recommendations for business process improvements with a thorough understanding of technical problems and solutions as they relate to the technology needs.
• Prepares analysis for production support of systems and applications and associated documentation.
• Acts as a liaison between business and IT. Develops and maintains knowledge of customer's business.
• Formulates systems to parallel overall business strategies.
• Assists with the design and implementation of operational and system enhancements to ensure production capabilities are both effective and efficient.
• Exhibits strong business knowledge and builds strong customer relationships.
• Documents end user requirements for data, reports and analyses, training, data quality and performance. Experienced knowledge of reporting tools and databases
• Strong knowledge of business information data sources and business data rules.
• Performs other duties as assigned.

Requirements

• Education –
  Bachelor's Degree or Master's Degree or equivalent experience.
• Field of Study –
   Computer Science, Information Technology or a related discipline.
• 5+
  years of related experience that includes experience in designing, testing, documenting and / or maintaining applications required or configuring and using application software in a business setting.
• Experience of 3rd party system integrations analysis
• Experience in Digital Experience Platforms (DXP), CMS & marketing technology is a must.
• Strong understanding of Agile Development Methodology

About Nishtech

Nishtech is a diverse company that values teamwork, career growth, and a human-first approach. We know your life shouldn't revolve around work, so we encourage a work-life balance that includes a hybrid schedule for Cincinnati employees. Our main office is in Cincinnati with a secondary location in India, and we have numerous remote employees located across the United States.

• Comprehensive health coverage (Medical / Dental / Vision)
• Life/AD&D/Short-Term and Long-Term disability
• 401k with company match
• Paid training and certifications
• Paid time off and company holidays
• Regular social events, company parties and holiday gatherings