Care Coordinator

Argo Home Health Care provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Argo Home Health Care is dedicated to providing high quality health care to all of our customers. In order to ensure that we can deliver on that promise, we understand that our home care workers need to have quality training and support, and jobs they can take pride in.

That is why we make sure to provide a positive career environment where our employees are a key part of the decision-making process and are equally committed to our goal of providing the best possible service. So, join our team as a Care Coordinator today

Care Coordinator is the person who supervises and directs home care aides that visit patients who need help in their homes with nursing, light tasks, and/or maintenance duties. The coordinator typically helps to ensure that properly credentialed care personnel are working with patients.

Job Responsibilities:

• Schedule and coordinate caregivers based on assessment and care plan information for new and existing clients.
• Maintain all scheduling of caregivers and respond to situations where scheduling conflicts, emergencies, and/or "call-outs" arise.
• Monitor hours of service delivered, quality of service delivery, client satisfaction and changes in client's functional status.
• Ability to take after hours calls and be on call for scheduling and Case Management
• Track and record in the internal database all instances of assignment refusals, call-outs, late arrivals, early departures, client/caregiver feedback, etc. Share information with the team.
• Any additional tasks that may be needed for top-notch client customer service.

Requirements:

• One years in a staffing/coordinator position
• Bilingual in both English and Spanish is a must
• Able to be on call for scheduling and Case Management
• Proven working experience in scheduling, case management or other related job field.
• Effective communication skills
• Excellent organizational and time management skills
• Problem solving skills and ability to multi-task
• Basic knowledge of Microsoft Word, Excel, and Google Sheets
• Knowledge of HHA Exchange.

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person