Implementation Manager

Our client Different Day is hiring an
Implementation Manager.

AI-First Rapid Delivery Platform

About the Role

We're seeking an Implementation Manager to lead the deployment and adoption of AI-driven enterprise solutions. You'll be the bridge between our engineering teams and customers, ensuring that complex systems designed in 72-hour sprints transition smoothly into production environments where they create immediate business impact.

This is a remote, US-based position for someone who thrives in fast-paced environments, combines technical fluency with strong people skills, and is energized by solving customer problems at scale with AI-enhanced tools and methodologies.

What You'll Own

Customer Success & Delivery

• Lead implementation projects from discovery through production deployment
• Manage timelines, scope, and resources across 72-hour prototype cycles to full rollout
• Own customer success metrics: adoption rates, time-to-value, user training completion
• Proactively identify and mitigate implementation risks before they impact customer relationships
• Build repeatable implementation playbooks that scale across verticals and use cases

Technical Project Management

• Coordinate between customer stakeholders, sales, product teams, and engineering
• Translate business requirements into technical specifications and validate against delivery constraints
• Manage rapid iteration cycles—guide customers through fail-fast culture, prototype feedback loops
• Make go/no-go decisions on scope changes, timeline adjustments, and resource allocation
• Document post-implementation learnings to improve delivery efficiency

Customer Enablement & Growth

• Create implementation roadmaps tailored to customer maturity and business priorities
• Lead knowledge