Restaurant Supervisor/Bar Supervisor

Restaurant Supervisor/Bar Supervisor

Level: Non-management Contract: Permanent Hours per week: Up to 40 hours

Overall Objective: To provide a first-class service to guests and customers while leading and supervising a team.

Job Description Person Specification

Main Objectives

• To pro-actively manage the day-to-day restaurant and bar operations in the absence of the Restaurant Manager
• To manage shifts while on duty.

Summary of Duties

• Performs opening and closing duties
• Manages equipment maintenance
• Ensures service standards are maintained
• Ensures daily and weekly staff briefings within the team are happening
• To ensure the department as a function delivers all Restaurant & Bar Core Standards
• To ensure standard checklists are used as prescribed
• To empower team to be able to handle all positive and negative guest feedback and record correctly
• To actively consider prevention, recovery, and investigation of any complaints
• To undertake to be responsible for cleanliness and presentation of the restaurant & bar
• To anticipate guests' needs wherever possible and promote hospitality within the facility, enhancing guest satisfaction
• To carry out quality training and coaching in a systematic and professional manner.
• To ensure company and legal standards for cleanliness is maintained within the department.
• To ensure the team are correctly uniformed, in line with company standards and understand the importance of personal hygiene
• To ensure team are punctual, polite, courteous, and helpful to guests and colleagues always
• To be fully conversant with the facilities, services and promotions offered by the company
• Maintains inventories. Investigates any inconsistencies, resolves any issues
• Creates new cocktails and maintains integrity of cocktail menus
• Able to prepare and serve cocktails and mocktails
• Ensures that bar is well stocked and clean
• Maintains drink recipe documentation
• Appropriately delegates bar tasks to bar staff
• Oversees bar scheduling
• Sets and maintains par levels for all bar related items
• Oversees staff, including bartenders and barbacks, and, in some cases wait staff as well.
• Initiates and maintains vendor relationships
• Aids in the hiring process for bar staff also to include coach and counsel

Essential

• Passion for the hospitality industry
• Excellent product knowledge of food and drink
• Excellent organizational skills
• Team Player
• Extensive knowledge of wines, liquors, and mixed cocktails.
• An excellent eye for detail
• A self-starter with a passion for excellence
• A confident, friendly, and personable manner
• High level of discretion and trustworthiness
• IT Skills
• Excellent verbal and written communication skills
• Experience leading a team
• Experience within the hospitality industry

Desirable

• Experience of a high-volume operation.
• Experience using Toast, Microsoft Word, and Excel.

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

• Employee discount
• Paid training

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Ability to Commute:

• Starkville, MS Required)

Ability to Relocate:

• Starkville, MS 39759: Relocate before starting work (Required)

Work Location: In person