Senior Technical Lead

Job Description

At EisnerAmper, we look for individuals who welcome new ideas, encourage innovation, and are eager to make an impact. Whether you're starting out in your career or taking your next step as a seasoned professional, the EisnerAmper experience is one-of-a-kind. You can design a career you'll love from top to bottom – we give you the tools you need to succeed and the autonomy to reach your goals.

EisnerAmper is looking to hire a Senior Technical Lead to join its Managed Technology Services practice as a dedicated member of the Outsourced IT team. The Outsourced IT team drives value by delivering a range of IT-oriented risk advisory solutions rooted in technology/business process optimization, business risk management standards and technical expertise.

What it Means to Work for EisnerAmper:

• You will get to be part of one of the largest and fastest growing accounting and advisory firms in the industry
• You will have the flexibility to manage your days in support of our commitment to work/life balance

• You will join a culture that has received multiple top "Places to Work" awards

• We believe that great work is accomplished when cultures, ideas and experiences come together to create new solutions

• We understand that embracing our differences is what unites us as a team and strengthens our foundation
• Showing up authentically is how we, both as professionals and a Firm, find inspiration to do our best work

What Work You Will be Responsible For:

• Desire to work on multiple clients using multi-faceted technologies.
• Plan, organize, control, testing, and review projects, and act in aligning with users' needs and functionalities.
• Handle business-critical IT tasks, systems administration, and escalation for team members.
• Provide remote and onsite of client's computing and networking infrastructures as needed.
• Identify areas with problems and research possible solutions.
• Handle and resolve level 2 and level 3 escalation tickets (i.e., firewall configuration, advanced network troubleshooting, and server management)
• Prepare cost benefits analysis reports when upgrades are necessary, continuously analyzing vendors to ensure they offer the best possible service and value for company needs.
• Strong knowledge of MS Office 365 applications setup, security, and maintenance.
• Interact with clients at staff and management levels to understand technology needs, be responsive in finding solutions and supporting their needs.
• Experience in project planning and client support / development.
• Familiar in tools to document systems and setup of client technology architectures.
• Research and identify technology solutions to software, hardware, and network issues.
• Diagnose and troubleshoot technical issues, including