Bistro Supervisor

Summary:

Supervise the Bistro and all Bistro team members. Be capable of performing all duties and positions within the Bistro area.

Responsibilities

• Ensure staff is working together as a team to ensure optimum service and that guest needs are met.

• Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc.

• Inspect storage areas for organization, use of FIFO, and cleanliness.

• Complete scheduled inventories and stock and requisition necessary supplies.

• Monitor dining rooms for seating availability, service, safety, and wellbeing of guests.

• Complete work orders for maintenance repairs.

• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.

• Serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.

• Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager.

• Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.

• Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.

• Speak with others using clear and professional language.

• Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.

• Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.

Other Information

COMPETENCIES

• Job Knowledge

• Flexibility/Adaptability

• Quality of Work

• Perseverance

• Quantity of Work

• Organization Skills

• Guest Focus/Customer Service

• Effort

• Reliability/Dependability

• Judgment/Problem Solving

• Motivation/Initiative

• Cooperation/Teamwork

SKILLS

• Must pass certification quiz/test for position.

• Have a thorough knowledge of emergency procedures.

• Complete Chemical Training and Blood borne Pathogen Training.

EDUCATION/EXPERIENCE

• None required.

WORKING CONDITIONS

• Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.

Location Code: 1196

Richmond VA

Posted:

11/16/2025

Job Reference #:

H2334