Patient Access Representative

Our Mission : Quality, compassionate care for all.

Our Vision : Reimagine health care through connection, service and innovation.

Our Core Values : Be Kind | Trust and Be Trusted | Work Together | Strive for Excellence.

Location: Logan Health Medical Center & Logan Health Whitefish
Schedule: Full-Time | Primarily Day Shift | 8:00 AM – 4:30 PM (hours may vary)

About the Role

Logan Health is seeking a Patient Access Representative (PAR) – to support both our Logan Health Medical Center (LHMC) and Logan Health Whitefish (LHW) locations. This role is perfect for someone who thrives in a fast-paced environment, learns quickly, and enjoys variety in their workday. As a float, you'll have the opportunity to support multiple registration desks, occasionally in the same day, and gain valuable experience across departments. You'll play an essential role in creating a positive first impression for patients and visitors, ensuring each registration experience is accurate, efficient, and compassionate.

What You'll Do

• Perform all standard Patient Access Representative duties at various registration desks.

• Greet and assist patients, verify insurance and demographic information, and ensure accurate data entry.

• Answer incoming calls and provide exceptional customer service.

• Support coverage needs between Whitefish and Kalispell as assigned.

• Occasionally provide night-shift coverage, as needed.

Schedule & Travel

• Typical Hours: 8:00 AM – 4:30 PM (varies based on coverage needs)

• Primary Shift: Day shift, with occasional night coverage if needed

• Weekends/Holidays: May be required depending on department needs

• Travel: Minimal — limited to travel between LHW and LHMC

Why You'll Love This Role

• Work across two outstanding Logan Health hospital campuses

• Variety and flexibility in your daily work

• Opportunity to learn multiple registration areas and workflows

• Supportive and team-oriented environment

• Ideal for someone who's organized, adaptable, and eager to grow in healthcare

Qualifications

• High school diploma or equivalent required

• Prior experience in registration, customer service, or healthcare preferred

• Excellent communication, multitasking, and problem-solving skills

• Ability to adapt quickly to different work areas and schedules

Benefits

• Competitive pay and comprehensive benefits package

• 401(k) with generous employer match

• Health, dental, and vision coverage

• Paid time off, holidays, and extended illness