Regional Property Manager

SUMMARY

The Regional Property Manager (RPM) oversees a portfolio of multifamily affordable housing communities within ANCHOR's portfolio, ensuring exceptional performance in compliance, operations, leasing, resident experience, and financial stewardship. This position directly supervises On-Site Property Managers and is responsible for maintaining adherence to HUD, LIHTC, and other regulatory requirements.

The RPM partners closely with the Director of Property Management & Compliance, the Compliance Manager, Maintenance Leadership, and cross-departmental teams to support ANCHOR's mission of providing high-quality, safe, affordable housing across North Carolina.

DUTIES AND RESPONSIBILITIES

To perform this job successfully, an individual must be able to perform the following duties:

Portfolio & Operational Management

• Maintain the physical, financial, and regulatory integrity of all properties within the assigned region.
• Maximize property performance in alignment with owner objectives and ANCHOR's mission.
• Conduct monthly site visits, with additional visits as needed.
• Ensure proper implementation of capital needs, major repairs, and rehabilitation projects.

Financial Management

• Develop, present, and administer annual operating budgets for assigned properties.
• Monitor financial performance, analyze variances, and implement corrective strategies.
• Oversee rent collection, delinquency follow-up, and financial reporting accuracy.

Staff Supervision & Development

• Supervise, support, and evaluate Property Managers and on-site staff.
• Provide ongoing training in leasing, compliance, maintenance coordination, customer service, and on-site accounting.
• Support long-range staff development, including leasing techniques, product knowledge, and operational excellence.

Compliance & Reporting

• Ensure properties meet all HUD, LIHTC, Fair Housing, and applicable regulatory requirements.
• Respond to all agency correspondence promptly and ensure internal and external reporting deadlines are met.
• Support preparation for MORs, REACs, inspections, audits, and agency reviews.

Marketing & Occupancy

• Monitor leasing performance and occupancy trends, recommending corrective action as needed.
• Develop site-level plans to enhance marketability and resident retention.
• Support Property Managers in implementing outreach and community engagement strategies.

BEHAVIORAL COMPETENCIES

Leadership & Team Management
Models professionalism, accountability, and mission-driven leadership. Provides clear direction and constructive feedback, and builds trust within teams.

Affordable Housing Expertise
Demonstrates deep knowledge of HUD programs, LIHTC requirements, Fair Housing, and multifamily operational best practices. Applies sound judgment to complex regulatory and operational issues.

Initiative & Problem Solving
Proactively seeks solutions, anticipates operational challenges, and supports site staff in executing high-quality work. Demonstrates adaptability and resourcefulness.

Safety & Risk Awareness
Promotes a culture of safety and compliance. Identifies and resolves risks related to maintenance, property conditions, and resident well-being.

Customer Service & Resident-Centered Approach
Responds to residents, partners, and colleagues with empathy, professionalism, and urgency. Recognizes that residents are the center of ANCHOR's mission.

EDUCATION AND EXPERIENCE

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential Training Coordinator function.

• Bachelor's Degree; or minimum 7 years of experience managing multifamily affordable housing properties.
• Demonstrated experience with HUD and/or LIHTC programs.
• Proven experience supervising property management or leasing staff.
• Valid driver's license and reliable transportation for required travel.
• Familiarity with HUD, LIHTC, and affordable housing compliance is required.
• Certifications such as CAM, ARM, HCCP, COS, TCS, or equivalent, preferred.
• Experience with ResMan, AvidXchange, or similar property management platforms, preferred.

TECHNICAL SKILLS

• Strong proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Comfortable using collaborative tools and platforms for cross-functional project work.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Travel required to ANCHOR sites across North and South Carolina.
• Must be able to work a flexible schedule, including occasional evenings or weekends, to accommodate training needs.
• Hybrid work setting possible, though in-person presence will often be required for site training and onboarding.

TO APPLY

Please send resume and letter of interest to

Job Type: Full-time

Pay: $55, $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person