Integration Technology Lead, M&A

The M&A IT integration leader will provide strategic guidance with regards to IT integration efforts to Humana's corporate development team and integration management office (IMO) on all growth opportunities (M&As, Divestitures, Joint Ventures (JVs), and Minority Investments). This position is a direct report to the AVP, IT M&A, and will work closely with senior executives, corporate development team, IMO, acquired company representatives, and internal cross-functional IT teams in evaluating potential target companies and in the development and implementation of IT integration plans.

The Lead, M&A IT Integration drives end-to-end technology integration activities for acquired Primary Care Organization (PCO) clinics—including early-stage due diligence, investment planning, integration execution, and transition to enterprise operations. The role assesses legacy environments, estimates integration impacts, identifies risks, and enables seamless operational adoption across network, endpoints, telephony, clinical applications (e.g., Athena), analytics, and cybersecurity while protecting clinician productivity and patient experience.

Key Responsibilities

Due Diligence & Investment Planning

• Perform IT due diligence to identify risks, integration barriers, security posture, and technical debt.
• Evaluate infrastructure, devices, telephony, data maturity, and application footprints.
• Develop integration cost models, investment scenarios, and ROI considerations.
• Provide input to Transition Services Agreements (TSAs) and deal structure assumptions.
• Communicate due diligence findings to corporate development, IMO, and senior executives.
  Role Overview

Integration Planning & Execution

• Conduct baseline assessments of people, processes, and technology across acquired clinics.
• Build integration plans, tasks, milestones, and dependencies aligned to strategic rationale.
• Lead day-to-day execution, issue resolution, and cross-functional leadership engagement.
• Coordinate network readiness, endpoint deployment, imaging, connectivity, and telephony cutover.
• Support Athena workflows, interfaces, peripherals, and clinic device standards.
• Ensure EDW ingestion, mapping, lineage, and reporting continuity.
• Transition vendor contracts, assets, and support models into enterprise operations.
• Collaborate with IT finance on post-acquisition budget management.
  Role Overview

Governance & Continuous Improvement

• Contribute to integration playbook maturity and best-practice evolution.
• Serve as change agent to communicate integration intent and value.
• Drive steering committee forums, escalation paths, and stakeholder alignment.
• Document lessons learned and integration metrics (planned vs. actual).
  Role Overview

Required Qualifications

• 7+ years enterprise IT experience integrating physician groups or outpatient environments.
• Demonstrated success in multi-clinic or multi-site technology rollouts.
• Strong background in:
• Network/connectivity (WAN/LAN/Wi-Fi)
• End-user computing, print, imaging, clinical peripherals
• Telephony, call routing, IVR/contact center workflows
• Athena (or comparable EHR) interfaces and workflows
• Enterprise Data Warehouse ingestion patterns
• Experience with technology due diligence, integration scoping, and investment planning.
• Proficient in SAFe delivery, PI planning, dependency management.
• Strong competency in Jira Align for features, dependencies, risk, and objective tracking.
• Clear stakeholder communication with clinicians, vendors, and executives.
  Role Overview

Preferred Qualifications

• Healthcare device ecosystem familiarity (badge readers, EPCS tokens, exam room workflows)
• HL7/FHIR understanding
• Vendor negotiation and run-rate modeling
• Service transition and operational readiness experience
• Prosci/ADKAR change-management training
• Power BI reporting comfort

Additional Information

SN Alert Statement

Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from with instructions on how to add the information into your official application on Humana's secure website.

Interview Format

As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

WAH Internet Statement

To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
Satellite, cellular and microwave connection can be used only if approved by leadership.
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly