Receptionist

We invite you to explore a truly rewarding opportunity at Mt. Mckinley Animal Hospital in Fairbanks, AK. Our mission is centered on providing excellent small animal care, and we are proud to be an AAHA Accredited facility, reflecting our deep commitment to veterinary excellence and patient safety protocols. This dedication is recognized by our community, which has given us an outstanding 4.7-star Google rating, reflecting the trust local pet owners place in our hospital. When you join us, you are joining a trusted institution where you can immediately begin to do your best work. We understand that achieving career goals requires significant investment and continuous learning. As part of a larger network of hospitals, we prioritize your professional development and success. We offer robust programs designed to help all teammates grow, whether you are aiming to become a credentialed technician, pursue leadership roles, or enhance your clinical skills. You will find that our commitment extends to providing comprehensive support systems, ensuring that you have the stability and resources necessary to focus on exceptional patient care and providing you the foundation to succeed. At Mt. Mckinley Animal Hospital, the focus is delivering high-quality small animal medical and urgent care. While practicing in Fairbanks, you are never isolated; you will have access to internal specialty consultations and resources across our network. This structure ensures that you can handle complex cases with confidence, knowing expert guidance is readily available when you need it. Our commitment to AAHA standards means we maintain the equipment and protocols necessary for advanced diagnostics and treatment, empowering you to practice high-level medicine every day. Choosing Fairbanks means immersing yourself in the unique beauty of Alaska. This location offers an unparalleled lifestyle, perfect for outdoor enthusiasts who appreciate the rugged beauty of the Last Frontier. Fairbanks is famous worldwide for its spectacular views of the Aurora Borealis, providing a breathtaking backdrop to your daily life. The community here is tight-knit, welcoming, and deeply appreciative of the high-quality veterinary services you provide, making Fairbanks a truly memorable place to live and grow.

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

A competitive hourly rate based on your experience, plus a comprehensive benefits package.

Comprehensive coverage including Health, Dental, and Vision insurance, plus access to our Employee Assistance Program (EAP).

Plan for your future with a 401k retirement plan, plus Life Insurance and Short-Term Disability options.

For those interested, educational assistance is available to enroll in AVMA-accredited veterinary technician programs.

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration and career growth.

Enjoy paid time off, discounted veterinary care for your own pets, and free 24/7 access to doctors through Teladoc.

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.