Total Rewards Specialist

Who We Are - Motivated by Purpose. Powered by Clinical Expertise.

Founded in 1983, we're a clinically-driven, tech-enabled utilization management company offering expert clinical reviews, regulatory guidance, and actionable insights to healthcare organizations.

Excellence starts with our people.

WE OFFER

• A competitive compensation package.
• Benefits include healthcare, vision and dental insurance, a generous 401k match, paid vacation, personal time, and holidays.
• Growth and training opportunities.
• A team atmosphere with fun events and prizes scheduled throughout the year.

Position Summary: 

The Total Rewards Specialist supports the administration of the company's compensation, benefits, payroll, and leave programs.

Roles:

• To support all People Operations activities, particularly by reducing the administrative burden of the Director of Total Rewards and other People Operations leaders.
• Serve as primary administrator for payroll processing and related audits.
• Manage employee leave administration.
• Support benefits administration and reconciliation activities.
• Administer employee recognition and rewards programs.
• Act as a point of contact for inquiries related to benefits, leave, employment verifications, etc.
• Provide a compliant and positive working environment for all.

Major Responsibilities or Assigned Duties:

• Coordinate administrative functions for the leave of absence program, including (next 6 bullet points):
• Basic conversations with employees about eligibility requirements and benefits under the program;
• Sending out paperwork to be filled out and returned for initial approval and recertification;
• Initial approval conversations with Director of Total Rewards as well as ongoing updates with supervisors about employee status;
• Working with supervisors to ensure timecards are appropriately updated for time off tracking;
• Working with Director of Total Rewards on benefits pre- or re-payments as needed; and
• Arranging meetings with employees, supervisors, and People Ops for good faith discussions around returning from leave, accommodations requested, and/or any other situations arising from time off.
• Act with confidentiality and use discretion as the primary payroll processor (next 3 bullet points):
• Maintain accurate payroll records, including ad-hoc requests, 401k changes, and child support and wage garnishment orders
• Process payroll according to schedule, ensuring accurate and prompt pay to employees
• Process off-cycle payroll as needed
• Assist with benefits enrollments, qualifying life events, and open enrollment administration
• Process annual background checks for appropriate teams per policy, and initiate compliance review meetings if needed
• Respond to employment verification requests and affiliation verification requests (for contractors)
• Respond to employee questions regarding payroll, benefits, and leave in a timely and professional manner
• Assist with audits, reporting, and special projects as needed
• Coordinate periodic meetings for employees who want to meet 401k vendors. Gather feedback from employees on usefulness and quality of meetings.
• Maintain federal and state labor poster program.
• Coordinate access between PO systems where integrations are not in place, ensuring accurate information in all systems (i.e. Awardco, PowerBI)
• Complete other duties as assigned

Qualifications

• 2+ years of experience in HR, payroll, benefits, or other administration preferred
• Experience working within an HRIS (i.e. Paycom, UKG, ADP, etc) a plus
• Personal computer literacy and high competency in use of MS Word and ten key
• Strong detail orientation
• Strong organizational skills
• Excellent interpersonal skills with a high level of customer service orientation
• Strong oral and written communication skills
• Strong analytical and critical thinking skills
• Learning agile and picks up new concepts and duties quickly
• Ability to work independently with minimal supervision while regularly communicating with teammates on items that impact their ability to perform their job

Education:

• High School Diploma or GED required
• Associates or Bachelor's Degree in a business or HR-related field preferred
• PHR or equivalent certification preferred

Work Environment:

Ability to sit at a desk, utilize a computer, telephone, and other basic office equipment is required. This role is designed to be a remote position (work-from-home).

Diversity Statement:

Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Drug-Free Workplace:

This company is a drug-free workplace. All candidates are required to pass a Background Screen before beginning employment. All newly hired employees will take a Drug Screen, as well as agreeing to all necessary Compliance Regulations on their first day of employment.  Employees are required to adhere to all applicable HIPAA regulations and company policies and procedures regarding the confidentiality, privacy, and security of sensitive health information.

California Consumer Privacy Act (CCPA) Information (California Residents Only):

• Sensitive Personal Info: MRIoA may collect sensitive personal info such as real name, nickname or alias, postal address, telephone number, email address, Social Security number, signature, online identifier, Internet Protocol address, driver's license number, or state identification card number, and passport number.
• Data Access and Correction: Applicants can access their data and request corrections. For questions and/or requests to edit, delete, or correct data, please email the Medical Review Institute