Claims Analytics & Insight Manager

AXA

England, United Kingdom

England, United Kingdom

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You'll be accountable for developing and driving claims analysis of cost containment measures, identifying changes in condition, utilisation and provider spend. You'll enable AXA Health to make claims data led choices to address key risks and opportunities, achieve significant cost savings and drive greater care for our customers. You'll coach, mentor and guide your team in their professional growth, focusing on analytics and insight best practice methods. At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home, moving to three days a week (60%) in the future. Away from home means either attendance at either our Tunbridge Wells or Bournemouth offices, visiting clients or attending industry events. We're also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition.
Responsibilities
Develop advanced analytical tools and reports to drive claims cost strategies, cost containment and new initiatives. Facilitate rapid deployment of these tools.
Direct creation of insights and models to identify trends, risks and market variations to ensure good claims performance oversight.
Share findings with leadership to promote data-driven decision-making and enhance claims management strategies.
Drive creation of claims intelligence and models, influencing business strategy through insights.
Offer transformation programme support, ensuring accountability in monitoring initiative performance, identifying risks and recommending corrective actions to meet targets.
Provide data and analysis to guide optimal clinical pathways, highlighting risks, underperformance and opportunities to improve the claims journey.
Offer senior guidance for AXA UK and AXA Group health claims projects, contributing to strategic planning and claims spend forecasting. Ownership and input to the Global Claims working group.
Qualifications
Substantial experience managing private medical insurance (PMI) claims data or healthcare analytics.
Significant people management capability.
Significant technical experience in a similar role within private healthcare, insurance, financial services or the NHS.
Demonstrable management experience, including building and developing an analytics team.
Analytical capabilities to identify clinical issues, changes within spend and condition categories, changes in provider treatment behaviour and overall health data developments.
High degree of commercial acumen.
Understanding of design, development and implementation of data products and modelling.
Competent in SQL, Python and Excel.
Outstanding relationship management, networking, influencing and presentation skills.
Ability to operate within a high level of ambiguity.
Current awareness of the regulatory and compliance environment affecting our processes and claims.
As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.
Benefits At AXA Health, we’re passionate about helping our members to put their health first, whether that’s individuals and families, small businesses, or huge corporates. From fast access to diagnosis and treatment, to guidance and tools that can help them manage their health every day, not just when there’s a problem, our members can be confident we’ll guide them, every step of the way.
Competitive annual salary dependent on experience
Annual company & performance‑based bonus
Contributory pension scheme (up to 12% employer contributions)
Cash car allowance £5,200
Life Assurance (up to 10× annual salary)
Private medical cover
28 days annual leave plus Bank Holidays
Opportunity to buy up to 5 extra days leave or sell up to 5 days leave
Wellbeing services & resources
AXA employee discounts
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England, United Kingdom

Sprachkenntnisse

English

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