Mid-level Data Scientist – Applied AI teamTrustpilot • London, England, United Kingdom
Mid-level Data Scientist – Applied AI team
Trustpilot
- London, England, United Kingdom
- London, England, United Kingdom
Über
Mid-level Data Scientist – Applied AI team at Trustpilot. Join to apply for the Mid-level Data Scientist – Applied AI team role at Trustpilot. We are seeking Data Scientists to join our Applied AI team across our brand new B2B Data Product, to build intelligent, data-driven product features that improve user experience and deliver business impact. You will collaborate closely with a cross-functional team of engineers, product managers, designers, data analysts, and ML engineers to develop and maintain impactful AI/ML models at scale. To succeed in this role, you’ll bring hands-on experience developing and deploying machine learning solutions, especially in areas such as ranking, search, recommendations, conversational experiences and personalization. A product mindset and ability to work cross-functionally are essential. What You’ll Be Doing
Great opportunity to make a real product impact by applying the state of the art in AI and ML. Work on Data Science initiatives aimed at improving the Trustpilot consumer experience: from ranking and recommendations to natural language processing and search. Build, deploy, and maintain production-ready ML models that directly power features used by millions of users. Collaborate closely with engineers, product managers, and designers to develop user-facing features informed by ML and experimentation. Use data and model insights to identify new opportunities for personalization and discovery across our platform. Take ownership of specific ML features or components and drive them from concept to production and iteration. Work with leading tools such as GCP Vertex AI, BigQuery, Airflow, and emerging ML technologies. Be part of a friendly, diverse, innovative, international team and workplace that encourages learning and growth. Who You Are
Experience working in a Data Science or Machine Learning role, ideally on consumer-facing products like search, ranking, recommendations, personalization, or discovery. Strong hands-on ability with ML modeling, including semantic search, ranking algorithms, clustering, recommendation systems, and natural language processing (NLP), with a track record of deploying models to production. Strong skills in data analysis, statistical modeling, and computational problem-solving; ideally with a background in a quantitative field such as Statistics, Mathematics, Physics, or Computer Science. Comfortable working with large-scale data and behavioral/user interaction data, and using it to build impactful, data-driven product features. Proficient in Python and SQL, and confident working across the full ML lifecycle from exploration to deployment. Experience with cloud platforms like GCP (preferred), AWS, or Azure, and tools such as BigQuery, Vertex AI, and Airflow. Familiarity with ML production tooling and infrastructure, including CI/CD workflows. Comfortable using metrics to monitor, iterate, and improve model performance. Excellent communication skills — able to engage clearly and effectively with both technical teams and business stakeholders. Collaborative and agile — experienced in working closely with Product Managers, UX Designers, and Engineers within cross-functional teams to create impactful solutions. You take ownership, move quickly, and are driven to solve real user problems with scalable, measurable, and maintainable solutions. What\'s in it for you?
A range of flexible working options to dedicate time to what matters to you Competitive compensation package + bonus 25 days holiday per year, increasing to 28 days after 2 years of employment Two paid volunteering days a year to spend your time giving back to the causes that matter to you and your community Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist Pension and life insurance Health cash plan, online GP, 24/7, Employee Assistance Plan Full access to Headspace, a mindfulness app to promote positive mental health Paid parental leave Season ticket loan and a cycle-to-work scheme Central office location with amenities for staff Regular opportunities to connect with Trusties through events and team socials Access to deals and discounts Independent financial advice and mortgage broker advice Talent acceleration programs to support growth at any career stage About Trustpilot
Trustpilot began in 2007 with the aim to be the universal symbol of trust, bringing consumers and businesses together through reviews. We are an open, independent, and impartial platform with a global presence and diverse workforce. We are committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints are valued and respected. We will consider all applications without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. We are a global company and protect personal data in line with our Privacy Policy. If you have a disability and would like to discuss adjustments in submitting your application or during recruitment, please contact our Talent Acquisition Team. All employment offers are subject to background checks.
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Sprachkenntnisse
- English
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