Sales Account Executive

Business Stream

Edinburgh, Scotland, United Kingdom

Edinburgh, Scotland, United Kingdom

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Über

Overview Join our team as a Sales Account Executive, where you will take ownership of a portfolio of customers, primarily managing relationships over the phone (70% desk-based, 30% field-based). Your main focus will be on retaining, saving, and winning back customers to achieve licensed and unlicensed gross profit growth targets. You will grow and renew existing customer contracts, identify and promote business solutions, and ensure the integrity of customer data, effective contract administration, debt management, and query resolution. This role requires you to be proactive in developing strong relationships, maximising commercial value, and providing market insights to help shape innovative solutions.
What makes you right for us We’re looking for a relationship builder with the drive to grow business and deliver outstanding service. You can communicate effectively with all levels, quickly uncover customer needs, and translate these into solutions. You’re organised, analytical, and confident on the phone, with a knack for solving problems quickly and thoroughly. Your IT skills are solid, and you’re ready to contribute to continuous improvement.
Qualifications
English and Mathematics at Standard Grade (or equivalent)
Proven ability to build successful business relationships
Demonstrated ability to drive business growth
Excellent written and verbal communication skills
Strong organisational skills and attention to detail
Ability to analyse and interpret operational, financial, and technical information
Confident and professional telephone manner
Competence with standard desktop software (intermediate IT skills)
Educated to degree level
Experience in account management
Knowledge of the water industry or relevant sector
Understanding of internal business processes and procedures
Strong negotiation and presentation skills, especially over the phone
Experience using Salesforce or other CRM systems
Meticulous approach to detail and quality
Full UK driving license
Benefits
Salary up to £35,000 DOE.
Working hours Monday to Friday, between 9am and 5pm, and no evenings or weekends, so a great work life balance.
31 days annual leave and six bank holidays.
Subsidised restaurant and free gym membership
Disability and Inclusion A Disability Confident Committed employer
If you consider yourself to have a disability, we encourage you to disclose this as part of your application. By knowing this about you, we can provide the necessary support you might require and use your unique talents effectively too.
About us Business Stream is one of the largest water retailers in the UK and a trusted service provider to over 300,000 business customers. With over 17 years’ experience of operating in a competitive water market – longer than any other retailer – we’re the chosen service provider for businesses and organisations ranging from small corner shops to large industrial estates. Headquartered in Edinburgh and employing around 350 people, we provide a range of services including metering and billing, water efficiency support and, water and waste water management solutions.
How to apply If you think this role is right for you, we’d love to hear from you. To apply, please click the ‘Apply’ button at the bottom of this page, and send us a copy of your CV. The closing date for this role is Monday 12 January.
Seniority level: Entry level
Employment type: Full-time
Job function: Sales and Business Development
Industries: Utilities
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Edinburgh, Scotland, United Kingdom

Sprachkenntnisse

English

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