Senior Linux HPC Systems Administrator

Role: Senior Linux HPC Systems Administrator/Engineer

Location: Boston, MA

Overview
Experienced Senior Linux HPC Systems Administrator/Engineer with minimum 10 years of enterprise IT experience to manage and support our critical Linux-based infrastructure

This role is critical for managing and supporting our advanced computing environments, which are pivotal to scientific research and high-performance computing (HPC) initiatives.

The position requires hands-on expertise with high-end workstation hardware and scientific applications, as well as a strong background in HPC techniques, including clustering and workload management with tools like Slurm.

The ideal candidate will be proficient in RedHat Enterprise Linux (RHEL 8 & 9) and have experience with scientific and high-performance computing environments and will also have excellent stakeholder relationship skills and the ability to communicate complex technical concepts effectively to various stakeholders, ensuring our scientists receive top-tier in-person support onsite.

Key Responsibilities

• Enterprise Linux Administration:
• Administer, configure, and maintain RHEL environments (specifically RHEL 8 & 9) ensuring stability, performance, and security.
• Provide hands-on support with high-end workstation hardware for scientists, promptly addressing hardware and software issues.
• Scientific and HPC Support:
• Offer technical support to scientific users, bridging the gap between research demands and IT infrastructure.
• Leverage any scientific computing experience to optimize system performance and manage specialized applications.
• Assist with management of high-performance compute resources, including experience with Slurm, clustering, and related HPC technologies.
• Collaboration and Stakeholder Management:
• Work closely with other technical teams and stakeholders to align IT services with organizational needs.
• Build and maintain strong stakeholder relationships, communicating complex technical concepts.
• Provide in-person support onsite to ensure effective resolution of issues and a high level of customer satisfaction.
• Service Management and Process Improvement:
• Utilize ServiceNow for tracking incidents, managing change requests, and ensuring timely resolution of service tickets.
• Implement and follow IT best practices for incident management, performance monitoring, and network troubleshooting.
• Additional Technical Duties:
• Manage SSL certificates and configure web servers as needed.
• Monitor and troubleshoot system performance issues, including understanding the impact of GPUs, networking, and other hardware components.
• Handle vendor relationships effectively, coordinating with external partners to resolve issues and optimize service delivery.
• Maintain familiarity with MacOS systems to provide assistance when necessary.

Required Qualifications

• Technical Expertise:
• Minimum 10 years of enterprise IT experience with extensive hands-on expertise in RedHat Enterprise Linux (RHEL), specifically RHEL 8 & 9.
• Proven experience with high-end workstation hardware setups and scientific application support.
• Demonstrated knowledge of scientific computing and experience in high performance compute environments, including experience with Slurm and clustering, is highly desirable.
• Strong troubleshooting skills for both hardware and software issues.
• Interpersonal Skills:
• Excellent communication skills with a proven ability to engage and build relationships with stakeholders at various levels.
• Experience working collaboratively with other technical teams to resolve complex problems and drive operational improvements.
• Strong stakeholder relationship building skills and the ability to manage vendor relationships effectively.
• Additional Desirable Skills:
• Working knowledge of ServiceNow and its application in incident and service management.
• Familiarity with networking concepts, performance monitoring tools, and GPU technologies.
• Any experience with scientific applications will be a significant advantage.
• Exposure to MacOS environments is useful but not essential.
• Onsite Requirement:
• Must be able to work onsite to provide in-person technical support to scientists and ensure optimal system performance.

Mandatory Skills
(Top 5 Keywords or skills)
Skill Proficiency
Years Of Experience
Basic Knowledge
Medium
Expert
RedHat Enterprise Linux (RHEL 8 & 9) Administration

10

expert

High-Performance Computing (HPC) Techniques

5

expert

Clustering

3

medium

Troubleshooting and Performance Optimization

10

expert

Salary And Other Compensation
Applications will be accepted until 11/14/25.

• Please note, this role is not able to offer visa