Technical Engineering Manager, Content Platform

ABOUT KHAN ACADEMY

Khan Academy is a nonprofit with the mission to deliver a free, world-class education to anyone, anywhere. Our proven learning platform offers free, high-quality supplemental learning content and practice that cover Pre-K - 12th grade and early college core academic subjects, focusing on math and science. We have over 181 million registered learners globally and are committed to improving learning outcomes for students worldwide, focusing on learners in historically under-resourced communities.

OUR COMMUNITY 

Our students, teachers, and parents come from all walks of life, and so do we. Our team includes people from academia, traditional/non-traditional education, big tech companies, and tiny startups. We hire great people from diverse backgrounds and experiences because it makes our company stronger. We value diversity, equity, inclusion, and belonging as necessary to achieve our mission and impact the communities we serve. We know that transforming education starts in-house with learning about ourselves and our colleagues. We strive to be world-class in investing in our people and commit to developing you as a professional.

THE ROLE

We are looking for an experienced engineering leader to help manage our Content Platform team, which owns all of the tools relating to helping create, translate and publish our content. This role will:

• Drive delivery on product goals through direct people management.
• Partner with cross-functional colleagues in design, content, international, and product/program management.
• Build and grow experts/leaders through feedback and attention to personal career development.
• Collaborate with external partners to deliver contractual features.
• Partner with architects and other engineering managers to make sure our product architecture, performance, and quality meet the needs of our users.
• Empower engineers and support them with tools and processes to efficiently deliver amazing user experiences. 

You can read about our latest work on our Engineering Blog. A few highlights:

• Incremental Rewrites with GraphQL
• Our Transition to React Native
• Go + Services = One Goliath Project
• How Engineering Principles Can Help You Scale
• How to upgrade hundreds of React components without breaking production

WHAT YOU BRING

• At least 4 years of experience managing teams of software engineers.
• Experience with Agile development and methodologies; web application architecture and development.
• Experience with design systems, shared component libraries, and working with designers.
• The ability to manage a diverse and distributed team of engineers from all backgrounds.
• Strong communication skills, both spoken and written — a history of blogging or essay-writing is helpful.
• Will be expected to be a "player-coach", where coding is also in important aspect of the role (although not majority). You've been a Senior Backend, or Backend-leaning Fullstack Engineer in the past.
• Ability to give and receive feedback in a constructive manner.
• Passion for helping others succeed.
• Motivated by the Khan Academy mission "to provide a free world-class education for anyone, anywhere."
• Proven cross-cultural competency skills demonstrating self-awareness, awareness of other, and the ability to adopt inclusive perspectives, attitudes, and behaviors to drive inclusion and belonging throughout the organization.

Qualities we value in Engineering Management:

• A strong point of view about products and user outcomes
• Capable of navigating ambiguity, proactively seeking out the people/information you need to move projects forward
• Passion for helping others succeed - not just your direct reports, but your peers as well

Great to have, but not required:

• Experience using Generative AI / LLMs to build products. Knowledge of common prompt engineering techniques, current state of generative models, and engineering techniques such as RAG. The Content Platform team is actively building tools leveraging AI to scale and accelerate content creation, and to translate Khanmigo, our AI Tutor & Teaching Assistant, so experience with LLMs would be a strong bonus.
• Experience building platforms which Product teams have leveraged and built upon, taking their needs into