Seasonal Campground Operations Manager

Wickiup Village Cabins Operations Manager

Location: Spearfish Canyon, South Dakota (near Lead, SD)

Season: April 15 – October 20

Pay: $40,000–$50,000 per year (individual) + $10,000 seasonal bonus.  If you are married or have a significant other who would like to join you on-site, we're excited to offer them a hourly position performing cabin maintenance and/or cleaning opportunities.

Housing: Fully furnished on-site housing included (2 bed / 1 bath)

Schedule: To be determined. Approximately 40 hours per week, with two days off per week

About Wickiup Village

Nestled along the scenic Spearfish Creek in the heart of the Black Hills, Wickiup Village is a historic property with 20 cozy cabins and a charming camp store. Originally built in 1936, it remains a favorite destination for travelers exploring Spearfish Canyon and the surrounding outdoor adventures.

We're looking for a hands-on, organized, and personable manager (or management couple) to oversee daily operations, provide exceptional guest experiences, and maintain the beauty and efficiency of our property throughout the season.

Key Responsibilities
Guest Services

• Provide friendly, helpful, and professional service to every guest.
• Manage reservations, check-ins, and check-outs using campground software (WebRezPro).
• Handle questions, requests, and guest issues with patience and care.
• Foster a welcoming, community-oriented environment for visitors.
• Assist in organizing and supporting on-site guest events or group gatherings.

Business Operations

• Oversee daily operations to meet occupancy and revenue goals.
• Maintain accurate financial records for reservations, cash, and credit transactions.
• Recommend cost-saving ideas and income-generating opportunities.
• Monitor inventory and restock camp store items as needed.

Maintenance & Property Care

• Oversee maintenance of cabins, common areas, and landscaping.
• Identify and schedule needed repairs or improvements.
• Perform or coordinate light repairs, groundskeeping, and upkeep.
• Conduct regular inspections to ensure all cabins and facilities meet standards.
• Ensure safety and security throughout the property.

Staff Oversight

• Supervise a small team, including camp hosts, housekeeping, and maintenance support.
• Provide clear direction, training, and support to ensure efficient operations.
• Create staff schedules and ensure adequate coverage for all areas.
• Step in as needed to assist team members during busy times.

Qualifications

• Minimum 3 years of hospitality or property management experience.
• Preferred - minimum 3 years of business or operations management experience.
• Strong communication, leadership, and organizational skills.
• Experience managing a small team.
• Proficient in computer use (Word, Excel, email, POS, and reservation systems such as WebRezPro).
• Excellent customer service and problem-solving abilities.
• Comfortable with physical work and outdoor conditions.

About the Company

Learn more about us:

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Apply Now

If you're a motivated individual or couple who loves hospitality, the outdoors, and the charm of South Dakota's Spearfish Canyon, we'd love to hear from you