Administrative Assistant

Administrative Assistant – Individual Insurance Team

Location: In-person | Carlisle, PA
Employment Type: Full-time | 4½-Day Workweek

Does this sound like you? A naturally positive, can-do attitude? The ability to help people navigate complicated systems? A sharp attention to detail and organization? If you fit this description, The Kole Group is looking for someone just like you to join our team as an Administrative Assistant.

At The Kole Group, we believe insurance should be easy, understandable, and affordable—and that begins with the people who make it all happen: our team. As an Administrative Assistant on our Individual Insurance team, you won't just be joining a company—you'll become part of a close-knit family that lives out five core values every day: Positive Attitude, Integrity, Problem-Solving, Family & Community, and Flexibility.

We're a small, supportive office where your ideas are heard, your contributions are valued, and your growth is encouraged. Be inspired by colleagues who lead with integrity, and bring positivity and heart to everything.

Why Join The Kole Group?

We offer more than just a job—we offer a workplace where you can thrive, grow, and make a meaningful impact.

Company Benefits & Perks:

• 4½-Day Work Week
• Paid Time Off
• Retirement Plan with Company Matching
• Medical, Dental, Vision, Life & Disability Insurance
• Team Building & Community Involvement Opportunities
• Modern, Beautiful In-Person Office Environment
• Competitive Wage
• Career Growth & Agent Licensing Opportunities

A Day in the Life of Our Administrative Assistant

In this dynamic and people-centered role, you'll support a team of dedicated Individual and Medicare agents by helping operations run smoothly, while always keeping our clients' needs front and center.

Your Daily Responsibilities Will Include:

• Delivering exceptional customer service with a positive attitude
• Communicating with clients and insurance carriers via phone and email
• Generating insurance quotes using web-based platforms
• Maintaining client records and updating databases
• Preparing and distributing meeting materials and communications
• Supporting agents through scheduling, proofreading, data entry, and more
• Managing various office tasks such as scanning, photocopying, and organizing documents
• Running and compiling monthly reports
• Assisting with special projects as needed

What You Bring to the Team

We're looking for someone who thrives in a fast-paced environment and enjoys being a proactive, problem-solving teammate.

The Ideal Candidate Will Have:

• A naturally positive, can-do attitude
• Strong sense of integrity and professionalism
• Excellent communication and organizational skills
• The ability to multi-task and triage priorities independently
• Proficiency in Microsoft Office Suite and comfort with web-based applications
• Sharp attention to detail and a customer-first mindset
• A team-oriented spirit with a genuine passion for helping others succeed

Our Culture & Core Values

We are proud to live and work by the following values:

• Positive Attitude: We believe that a positive approach will yield the most creative and beneficial solution to everyday problems.
• Integrity: We build trust by putting honesty first and doing the right thing, no matter what.
• Problem-Solving: We approach challenges with curiosity, resourcefulness, and resilience.
• Family & Community: We value being present with our families and actively engaged in our community.
• Flexibility: We adapt our plans, processes, and personnel to stay current and nimble.

Ready to Join Us?

We're excited to meet someone who shares our values and is ready to make an impact. If this sounds like the opportunity you've been waiting for, we'd love to hear from you.

To Apply, Please Submit to

• A cover letter introducing yourself and why you'd be a great fit
• Your resume

Job Type: Full-time

Pay: From $18.00 per hour

Expected hours: 37.5 per week

Benefits:

• Dental insurance
• Health insurance
• Health savings