Data Analyst

PRIMARY PURPOSE:

This position is responsible for the analysis of business problems and opportunities for all business applications used by FoundCare, Inc., and other business operating functions within the agency. Solutions may consist of process improvements and/or system development components are intended to optimize the functionality of the applications and related processes to support the business's needs.

ESSENTIAL JOB FUNCTIONS: 

• Works as a liaison among stakeholders, to include senior staff, employees of IT, employees of FoundCare, and vendors/suppliers in order to elicit, analyze, communicate, and validate requirements for changes to business processes, policies, and customer service applications. 
• Analyzes the needs of the organization with the commitment to design and implement solutions that best support the needs of the business. 
• Develops ideas for system improvements, review and present new system enhancements/features, and engage in continuous improvement planning, including testing and roll-out of configuration changes. 
• Collects and interpret data from various internal and external sources to support business objectives.
• Cleans, organizes, and validates datasets to ensure accuracy and reliability.
• Analyzes data using statistical techniques and identify trends, patterns, and correlations.
• Develops and maintains dashboards and reports using tools such as Power BI, Epic Reporting tools, and/or Excel.
• Prepares visualizations and presentations to communicate findings to stakeholders in a clear and actionable manner.
• Collaborates with cross-functional teams to understand business requirements and provide data-driven insights.
• Monitors data quality and integrity, implementing processes for continuous improvement.
• Supports decision-making by providing recommendations based on data analysis.
• Stays current with industry trends and best practices in data analytics, visualization, and reporting tools.
• Supports the process and technical direction of the business applications to achieve the organizations goals.
• Supports and carries FoundCare's Mission and Values.
• Maintains client and family confidentiality.
• Participates in the department and agency meetings. 
• Complies with all FoundCare policies and procedures.
• Assists with agency fundraising activities as requested, including promoting events, selling tickets, soliciting donations, and other tasks to support events.
• Performs other duties as assigned. 

Requirements

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

• Possess solid understanding of the industry; high-level understanding of business application; sound understanding of organizational and process development.
• Knowledge of Electronic Data Interchange (EDI) functions and formats.
• Knowledge of Health Insurance Portability and Accountability Act (HIPAA) regulations.
• Knowledge of Healthcare Information Systems and Healthcare and/or Community Health Center industry and practices.
• Knowledge of PC usage, Windows, and Microsoft Office applications.
• Skilled interpersonal communication and customer service.
• Ability to write routine reports and correspondence, including the ability to speak effectively before groups of customers or employees of organizations.
• Ability to perform position responsibilities with minimal supervision.
• Ability to manage multiple priorities.
• Ability to work with and through others to achieve results.
• Ability to communicate clearly, both written and oral, problems and solutions to all levels of the organization, without the use of an interpreter. 
• Ability to communicate effectively in writing using the English language, with or without the use of auxiliary aids or services.
• Ability to review, understand, and apply concepts presented in training programs, conferences, and/or professional literature.
• Excellent documentation and project management skills.
• Clear understanding that FoundCare provides information on educating individuals on safe sex practices which would include, but not limited to, exposure to explicit language, explicit printed material, and descriptions of explicit sexual activities as part of the agency's mission in the prevention and transmission of the HIV disease.

PHYSICAL REQUIREMENTS:

• Ability to endure short, intermittent, and/or long periods of sitting and/or standing in performance of job duties. 
• Full range of body motion required. Position requires reaching, bending, and handling objects with hands and/or fingers, talking and/or hearing, and sight. 
• Ability to lift and carry objects weighing 25 pounds or less. 
• Accomplish job duties using various types of equipment/supplies, e.g. pens, pencils, calculators, computer keyboard, telephone, etc. 
• Ability to travel to other FoundCare locations and perform job duties. 
• Ability to travel to other locations to attend meetings, workshops, and seminars, plus travel to other FoundCare departments and FoundCare conference rooms. 

MINIMUM QUALIFICATIONS:

• Graduate of an accredited college or university with at least a Bachelor's degree in Data Analytics, Statistics, Mathematics, Computer Science, Information Systems, Economics, or Business Analytics.
• Preferred Education: Master's degree in Data Science, Business Analytics, or a related field.
• Preferred Certifications:

Microsoft Certified: Data Analyst Associate

Google Data Analytics Professional Certificate

Certified Analytics Professional (CAP)

• Minimum of one (1) to three (3) years of experience with business analysis or system analysis in an operations environment.
• Healthcare experience is strongly preferred.
• Individual must show initiative and motivation and must demonstrate successful interpersonal relationship skills.
• Possess valid Florida driver license, automobile insurance, and reliable automobile.