Restaurant Manager

Key Responsibilities:

• Operational Oversight:
• Manage daily restaurant operations to ensure a seamless and refined guest experience.
• Maintain high standards of food quality, presentation, cleanliness, and service.
• Ensure compliance with health, safety, and sanitation regulations.
• Guest Relations:
• Greet guests, resolve complaints, and ensure overall guest satisfaction.
• Foster a warm and welcoming atmosphere aligned with fine dining expectations.
• Maintain a presence on the floor during service periods to oversee guest experiences.
• Staff Management:
• Recruit, train, schedule, and supervise front-of-house staff, including hosts, servers, bartenders, and bussers.
• Lead pre-shift meetings and ongoing training to uphold service standards.
• Motivate and coach staff to deliver attentive and polished service.
• Financial & Inventory Management:
• Monitor budget, revenue, and expenses to ensure profitability.
• Oversee ordering, inventory, and cost control for beverages and non-food items.
• Analyze sales data and adjust strategies to meet financial goals.
• Collaboration & Communication:
• Work closely with the Executive Chef and kitchen team to ensure menu consistency and flow of service.
• Coordinate with marketing teams for promotions, events, and seasonal offerings.
• Maintain clear communication with ownership or senior management regarding performance and feedback.

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Requirements:

• Proven experience as a restaurant manager, preferably in a fine dining or upscale environment.
• Exceptional customer service and interpersonal skills.
• Strong leadership, organizational, and decision-making abilities.
• Solid understanding of restaurant financials and operational controls.
• Knowledge of wine, spirits, and fine cuisine is highly preferred.
• Flexible schedule, including evenings, weekends, and holidays.

Requirements

Physical Requirements:

•  Ability to stand for extended periods while assisting guests.
•  Ability to move, lift, or carry items up to 50 lbs (e.g., luggage assistance when needed).
•  Comfortable working in a lobby environment with frequent guest interactions.

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Education & Experience:

• Degree in Hospitality, Business Administration, or a related field (preferred).
• 3–5 years of restaurant management experience in a fine dining setting.

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Salary & Benefits:

• Competitive salary 
• Health, dental, vision, and other insurance
• 401K with company match
• PTO
• Team Member discounts at company properties

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DISCLOSURE STATEMENT

No one Job Description, for any one position, can possibly encompass all responsibilities, which may be requested. The above Job Description is a summary of the major responsibilities of the position. The objective of any position is to effectively provide the services and support for the Hotel. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. 

This document does not create an employment contract, implied or otherwise, other than "at will" employment relationship.

I have read and understand the above.

Signed: Date    

Name of Employee (Print): ______________________________________