Dining Services Director

Overview:

Holladay Park Plaza, a premier upscale senior living community located in Portland, is currently seeking an experienced and compassionate Dining Services Director to assist with the operational management and leadership of our dining services department. The successful candidate will find great satisfaction in making people happy through hospitality, relationship building, and helping others develop their potential through strong, effective leadership.

What You Will Be Doing:

• Analyze and engage all members for both strengths and improvement opportunities. Ensure all are well suited to the team and their role. Build relationships with both team members and residents by empathizing and assuming positive intent; communicate genuinely and transparently.
• Design, implement, and enforce policies and procedures for the department that support community mission and values. Collaborate with pertinent corporate partners to maintain alignment with Core policies, procedures, and best practices and develop efficiencies across communities.
• Make judgment calls on decisions of importance relating to department and community operations, team members, and policy/procedure.
• Ensure adherence to all local, state, and federal regulations and guidelines applicable to the community and department.
• Ensure all team members are trained in accordance with a consistent and effective training process/program.
• Maintain optimal results regarding all regulatory audits, state and federal surveys, mock surveys, health inspections, corporate assessments and Corporate Director of Dining Services site visits, and resident and team member surveys. Respond to areas requiring correction in a timely and impactful manner.
• Provide good stewardship of finances through thorough and timely financial record keeping, inventory control and