Part Time Sales Associate

Company Overview

Launched in 2016 and founded by Santa Barbara-born sisters, Margaret and Katherine Kleveland, and a Collective of partners, DÔEN is a digitally-led, multi-channel fashion and lifestyle brand. Our mission is to create lasting, beautiful collections while supporting individuals in all aspects of their organization, supply chain, and community. We work with domestic and international partners who share our values and commitment to gender and social equality as well as giving back by partnering with foundations that directly benefit our employees and surrounding communities.

We are an Equal Opportunity Employer 

Description of Duties

Title: PT Sales Associate 

Classification: Non-Exempt

Pay Rate*: $24.00/hour

Store Hours: S, M, T, W & 11-7 T, F, Sat., must be able to work holidays & holidays hours.

Location: 384 Bleecker St. New York, NY 10014

DÔEN is looking for a dynamic and experienced Retail Sales Associate to join our Bleeker store location in New York. The Retail Sales Associate will be primarily responsible for engaging and connecting with our customers and speaking authentically about our product and company. The responsibilities below show a glimpse into the role's key functions and the impactful contributions this position makes.   

Essential Duties and Responsibilities 

Customer Service

• Deliver a personalized client experience by leading with exceptional service on the sales floor, greeting customers in a timely and engaging manner, and providing styling advice that reflects the brand's aesthetic using product knowledge.
• Drive business growth and meet sales goals as an individual and as part of the store team, by addressing customer needs and preferences.
• Build and maintain client relationships.

General

• Meet and exceed sales and productivity goals as an individual and as part of the store team.
• Arrive on time and be floor ready with a professional presence in line with the Dôen brand, and respond promptly to internal and external communication.
• Maintain visual standards on a daily basis, while supporting a visually enticing store and backstock that is neat, clean, and organized.
• Interface with the store team in a manner that promotes learning, respect and a positive work environment.
• Basic understanding of receiving and processing merchandise.
• Perform daily operations and process sales and returns through the POS system with accuracy and efficiency
• Be proactive and take initiative.
• Understand and follow employee handbook and company guidelines including but not limited to core values, dress code guidelines and customer service guidelines.
• Protect store assets and inventory.
• Abide by company policies.

Qualifications 

• Minimum 2 years' experience in a fashion retail environment.  Luxury retail preferred
• Energetic, confident and adaptable personality, with critical thinking and problem solving skills.
• Excellent communication and organizational skills, detail-oriented.
• Ability to multi-task in a fast-paced environment.
• Ability to work a flexible schedule including holidays and weekends.
• Technological competency and computer literacy; experience with Shopify desired.

Physical Requirements

• Must be able to perform essential duties satisfactorily with reasonable accommodation.
• Ability to move through a store for most of a shift to help customers and accomplish assigned tasks.
• Efficiently and accurately process sales transactions using the POS register system.
• Verbal and written communication with others.
• Able to walk, sit and stand for long periods of time.
• Able to operate equipment such as computers, copy machines, phones.
• Must be able to access various areas of a given location and lift/move/push/pull objects up to 25lbs minimum including fixtures and product.

Total Rewards Package 

• Paid sick time.
• 401k plan w/company match.
• We offer a competitive salary, with additional discretionary bonuses based on store performance.

*Compensation will be determined based on experience and other factors permitted by law.