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Consultant, Learning Design
McDonald's
- London, England, United Kingdom
- London, England, United Kingdom
Über
Responsibilities
Leads and project manages assignments through the learning experience design process, including those supported by external vendor partners or global team members
Designs and develops immersive, engaging, multi-modal human-centered learning experiences using varied media and digital learning tools to achieve business and related behavioural objectives
Brings stakeholders and learning team leadership and peers along on the journey to gain buy-in throughout and gather feedback along the way
Complete quality reviews and testing of digital learning experiences to ensure product looks good and functions correctly on all targeted devices, completes successfully, and is free of grammatical and branding issues
Partners with program managers, peer designers, learning technology and global/market learning teams to provide subject matter expertise on instructional design theory, modalities, content, implementation, engagement, and learning strategies
Consults and architects learning experiences on complex learning projects focused on driving behaviour change and elevating the employee experience
Provides support in the piloting / implementation of new programs and acts as a liaison to the Learning Technology and Information Technology Support groups, markets, contractors and vendors
Networks externally, researches, and experiments with leveraging emerging industry best practices, methodologies, and innovative solutions that enhance and reimagine the learner experience
Conducts needs assessments and gains agreement with key stakeholders on program outcomes and success metrics
Engages with learners and key stakeholders to gather user/stakeholder feedback, test theories (including conducting prototype labs), design and validate program effectiveness
Uses qualitative and quantitative data-driven insights to improve learning experience design and execution; shares best practices and lessons learned
Collaborates with small and large teams to achieve goals
Crafts communication plans and assets to support the deployment of learning initiatives across markets to drive awareness and adoption – motivating learners to be excited by the offerings
Qualifications
Demonstrated application of instructional design and HPT principles
Demonstrated design experience across learning modalities (ILT, eLearning, Virtual, Performance Support) – Articulate Storyline v2 and Captivate 9; Inkling and Adobe tools being leveraged
Experience with scenario/project-based, or game-based learning design a plus
Knowledge and experience applying change management and marketing strategy to engage learners
Global markets experience (Desirable)
Experience with LMS environments
Demonstrated project management skills; ability to meet deadlines and stay in budget
Ability to manage multiple projects, including stakeholders, and deliver results within tight deadlines
Experience with the software development lifecycle to create and implement digital solutions advantageous
Additional Information At McDonald’s we are People from all Walks of Life. People are at the heart of everything we do, and we embrace diversity and are committed to creating an inclusive culture that means people can be their best authentic self in our restaurants and offices, which helps us to better serve our customers. We have a strong heritage of diversity and representation within our communities, which we are proud of. The diversity of our people, customers, Franchisees and suppliers gives us strength. We do not tolerate inequality, injustice or discrimination of any kind. These are hugely important issues and a brand with our reach and relevance means we have a very meaningful role to play. We also recognise our responsibility as a large employer to continue being active in our communities, helping to develop skills and drive aspirations that will help people to be more aware of the world of work and more successful within it, whether with McDonald’s or elsewhere.
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Sprachkenntnisse
- English
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