Assistant General Manager

Location: Burma Food Group (East Bay)

Position: Assistant General Manager

Salary: $75,000 – 80,000 (DOE)

Calling all foodies, the passionate, the inspired

At Burma Food Group, we are more than just a company - we are family of passionate individuals who believe that food is a celebration, a source of discovery, and a way to connect with culture. From our first restaurant, Burma Superstar, we`ve grown into a thriving family of restaurants (Burma Love and Burma Bites), a retail line, and a non-profit organization - and this is just the beginning.

Burma Food Group is seeking a skilled Assistant General Manager to support the General Manager in leading one of our Burmese/Southeast Asian restaurants in the East Bay. The East Bay`s dynamic and diverse community provides an exciting setting for this role, offering strong guest engagement and a thriving food culture. You will manage staff, ensure exceptional guest experiences, maintain operational efficiency and help achieve financial goals. This is an opportunity to grow within a creative and culturally rich culinary environment.

Key Responsibilities:

1. Operations Management:

2. Supervise daily Front-of-House (FOH) and Back-of-House (BOH) operations

3. Maintain health, safety, and food quality standards

4. Ensure the restaurant is clean, organized and fully operational during shifts

5. Customer Service:

6. Model and enforce exceptional guest service practices

7. Address and resolve guest complaints professionally

8. Identify opportunities to enhance the dining experience

9. Staff Leadership:

10. Assist in hiring, training, and mentoring restaurant staff

11. Prepare employee schedules and ensure shift coverage

12. Monitor staff performance and provide feedback to corrective action as needed

13. Financial Oversight:

14. Assist in managing budgets, controlling labor costs, and analyzing sales trends

15. Support inventory management, ordering, and cost control processes

16. Collaborate with the General Manager on promotional campaigns and events

17. Team Collaboration:

18. Foster a positive, team-orientated work environment

19. Communicate effectively with kitchen staff, servers and management
20. Ensure alignment of team goals with company objectives

Skills and Qualifications:

• 1-2 years managerial experience in an upscale finer casual dining experience (preferred)
• Strong understanding of P&L management
• Active Food Handlers, Sexual Harassment and RBS certifications
• Experience with Toast, ADP, OpenTable, DoorDash, and UberEats
• Knowledge of Asian Cuisine, wine or beverage service is a plus
• Working knowledge of Google Spreadsheets and Docs is a plus
• Proven ability to train, lead and motivate a diverse Front-of-House (FOH) team

Compensation and Benefits:

• Quarterly and annual performance-based bonuses
• Health, Dental, Vision and 401(k) benefits
• Staff meals and dining discounts across our family of restaurants
• Opportunity to work in a creative and culturally rich culinary environment

Equal Employment Opportunity (EEO):

Burma Food Group provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetics, or other protected classes. We also consider qualified applicants with arrest and conviction records, consistent with legal requirements. In addition to federal law, Burma Food Group complies with all applicable state and local laws governing nondiscrimination in employment.