Cash Application Specialist

Cash Application Specialist

About KBS

Kellermeyer Bergensons Services (KBS) is the largest privately held provider of facility services in North America, servicing over 2 billion square feet of space daily. We help industry leaders across a wide range of key verticals—including retail, industrial and logistics, healthcare, education, manufacturing, and more—maintain clean, efficient, and welcoming spaces that support their operations. As we continue to grow, we're looking for team members who are dedicated, reliable, and ready to contribute to a culture built on respect, opportunity, and pride in service.

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This position is fully remote.

Position Summary

The Cash Application Specialist supports the process to manage customer receipts, maintain application/reconciliation support files, communicate unapplied cash balances. Supports improvement processes and procedures to ensure accurate and timely cash application. Manages work to meet daily and weekly targets and tight month end close deadlines. Tracks daily progress managing balance of efficiency and effectiveness when there are competing priorities.

Essential Duties and Responsibilities

Job responsibilities include but are not limited to:

• Identify and post accounts receivable payments, apply credits, and/or adjustments to the appropriate customer and cash accounts
• Process and apply daily cash receipts using accounting software via uploads and manual entry
• Identify and resolve discrepancies such as short payments and overpayments with Billing and Collections departments to clear issues
• Navigate efficiently through the GetPaid and NetSuite systems and team trackers as part of daily cash application protocol
• Respond to AR team questions and application requests for quick resolution and feedback in a timely manner
• Work with Billing and Collections teams to obtain remits and post payments in full to ensure application and unapplied cash targets are met or exceeded.
• Have ability to adjust workload depending on changes in systems, company structure, organizational structure and be agile
• Support special projects/audits and process improvement initiatives as needed

Additional Duties and Responsibilities

As required by management.

Knowledge, Skills and Competencies

Knowledge:

• A/R Accounting
• Familiarity with GAAP
• GetPaid, NetSuite or similar accounting software
• Facilities and exterior building services industry

Skills:

• MS Office applications and tools (strong Excel; V-Lookup, Pivot Tables), pdf conversion to Excel
• Oral and written communications
• Problem solving/ Dispute resolution
• Process improvement
• Customer service
• Organizational and priority setting

Competencies:

• Interpersonal savvy
• Professional Integrity and trust
• Sense of urgency and flexibility
• Knowledge sharing
• Team player

Educational Qualifications/Job Experience Requirements

Experience Required:

• Minimum 3 years experience in cash application and collections

Education:

• High School or some college preferred

Benefits:

As a full-time KBS employee (30+ hours per week) you may qualify for benefits including medical, dental, vision, prescription drugs, and more

• Paid Time Off
• Paid Holidays
• Sick Time
• Life Insurance
• Short Term Disability – Employer paid
• Long Term Disability
• Supplemental Health Insurance (E.G., Accident)
• 401k plan with a match or Non-qualified Deferred Compensation Plan
• Pet Insurance
• PerkSpot Discount Program – discounts on travel, gyms, cell phones, restaurants, auto, apparel & electronics

KBS considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity, and expression, marital or military status, or based on an individual's status in any group or class protected by applicable federal, state, or local law. KBS also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.