M365 Systems Administrator

Job ID:

Location: WASHINGTON, DC, US

Date Posted:

Category: Information Technology

Subcategory: Sys Administrator

Schedule: Full-time

Shift: Day Job

Travel: No

Minimum Clearance Required: None

Clearance Level Must Be Able to Obtain: Public Trust

Potential for Remote Work: Yes

Description

SAIC is currently seeking a dedicated and meticulous Office 365 System Administrator to join our team in Washington D.C. The ideal candidate will be responsible for the management and maintenance of our Office 365 applications, with a focus on setting up and maintaining user accounts, ensuring system enhancements, and supporting Microsoft Exchange in a highly secure, classified environment.

Key Responsibilities:

• Provision new user accounts and profiles and manage Office 365 licenses.
• Manage and support user accounts and groups, including password resets, user access issues, and mailbox management.
• Regularly review and implement system updates, patches, and enhancements to ensure the optimal performance of the Office 365 environment.
• Oversee and maintain the integrity and security of data stored in OneDrive, including sharing permissions and access controls.
• Provide end-to-end support for Microsoft Exchange, ensuring smooth and secure email communications within the classified environment.
• Deliver excellent customer service by communicating effectively with end-users, understanding their needs, and ensuring positive user experience.
• Administer collaboration tools such as Microsoft Teams and SharePoint, including setup, maintenance, and troubleshooting.
• Implement and monitor security measures for the protection of systems, networks, and information within the Office 365 suite.
• Maintain accurate documentation for system configurations, processes, and procedures relevant to Office 365 management.
• Provide training and support to end-users on Office 365 capabilities and best practices.
• Serve as the primary contact for Office 365-related technical issues, providing timely and effective resolution.
• Ensure all Office 365 activities comply with legal and company policies and procedures, maintaining operational security posture.

Qualifications

Qualifications:

• Associate's degree in Computer Science, Information Technology, or a related field, or equivalent experience.
• Minimum of 7 years of hands on experience,
• US Citizenship required for role.
• Must be able to obtain an OCC Public Trust clearance.
• Strong understanding of Microsoft Office 365 services and integration in a secure, classified environment.
• Experience in user