Technical Manager – Pre-Sales

Job Title: Technical Manager – Pre-Sales (Healthcare Platforms & AI)

Location:
U.S. (Remote )

About Zyter|TruCare

Zyter|TruCare is a population health platform that brings together technology, agentic AI, and clinician-led services into one cohesive ecosystem. We help payers and providers run Utilization, Case, and Disease Management on a single platform — and then layer AI to orchestrate work, reduce manual effort, and deliver measurable outcomes.

Our products serve over 56M+ members and patients across 50+ clients, powering the operating systems for payer and provider operations. We combine a digital platform, AI orchestration, and clinical services into a unified equation that simplifies work, improves decisions, and scales outcomes across the care continuum.

Role Overview

We are seeking an experienced
Technical Manager – Pre-Sales
to partner with our business development and transformation leaders in shaping, demonstrating, and designing end-to-end healthcare solutions.

The ideal candidate will have strong U.S. healthcare domain expertise, technical fluency, and the ability to translate complex client needs into scalable, AI-enabled platform solutions.

You will work directly with clients, internal product teams, and executive leadership — helping drive how Zyter|TruCare's technology and services come together to solve some of healthcare's hardest operational problems.

Key Responsibilities

Demo & Technical Storytelling

• Co-lead customized demos with functional leads; explain how platform components, APIs, and agentic AI work in real-world use cases.
• Showcase technical credibility through deep product knowledge, integration fluency, and client-specific configuration.
• Support proof-of-concepts and pilot design, ensuring alignment with implementation capabilities.

Proposal & RFP Support

• Own the technical sections of proposals, RFPs, and client documentation — including architecture, scalability, interoperability, and compliance.
• Partner with engineering, delivery, and clinical operations to validate feasibility and estimate effort.

Cross-Functional Collaboration

• Serve as the bridge between Strategy & Transformation, Product, and Delivery — ensuring solutions sold can be implemented cleanly.
• Gather client feedback and translate it into actionable inputs for the product roadmap.
• Build reusable templates, demo scripts, and integration frameworks to accelerate future pursuits.

Area

Requirements

Experience

• 5–10 years in healthcare technology, product, or consulting with exposure to U.S. payer or provider ecosystems

Domain Expertise

• Deep understanding of utilization management, care management, population health, and interoperability (FHIR/HL7, HIPAA)

Technical Fluency

• Strong grasp of APIs, data integrations, cloud architectures (AWS/Azure), and workflow orchestration

Client Engagement

• Proven experience in pre-sales, technical demos, RFP responses, or architecture design with enterprise healthcare clients

Communication

• Ability to articulate technical detail in simple, outcome-focused terms for executive and clinical stakeholders

Mindset

• Consultative, collaborative, structured, and comfortable wearing multiple hats in a fast-paced, product-led environment

Why Join Zyter | TruCare

• Impact at scale:
  Shape how payers and providers deliver care for over 56M members.
• Work at the intersection of AI and healthcare:
  Bring agentic AI and workflow orchestration into real-world operations.
• High visibility:
  Collaborate directly with senior leadership and client executives.
• Small team, big influence:
  Opportunity to build frameworks, not just follow them — your work defines how we sell and deliver.