Veterinary Receptionist

Welcome to Animal Medical Center in vibrant Midlothian, VA. Our mission is to provide exceptional Small Animal and Urgent Care services that honor the bond between pets and their families. This commitment to high-quality patient care is validated by the trust we have built within our community, reflected in our excellent 4.5-star Google rating. We are looking for dedicated veterinary professionals who are ready to join a supportive environment where they can deliver medicine at the highest level. If you are seeking a role that challenges you professionally and allows you to do your best work every day, we invite you to explore this opportunity. We recognize that the key to veterinary success is robust support for our dedicated teammates. While working at Animal Medical Center, you will benefit from the extensive resources of our broader veterinary network. We believe strongly in fostering long-term professional growth. This includes internal mentorship programs for developing veterinarians and structured pathways for veterinary technicians to achieve credentialing, pursue specialty interests, or move into leadership positions. We are committed to providing strong operational and workflow support, ensuring you have the time and capacity to focus fully on medicine and succeed in your career goals. The medical excellence we provide hinges on sophisticated care and continuous education. As a core Small Animal practice offering essential Urgent Care services, you will be exposed to a diverse and engaging caseload. Our affiliation with a larger network means our veterinarians have easy access to specialist consultations and robust continuing education opportunities designed to keep your clinical skills sharp. We empower all teammates to utilize advanced diagnostic techniques and apply cutting-edge protocols, guaranteeing that every patient at Animal Medical Center receives the highest standard of compassionate, capable care. Midlothian, VA, offers an outstanding lifestyle that perfectly complements a rewarding career. Located just a short distance from Richmond, this area is consistently recognized for its superb quality of life, featuring highly rated schools, beautiful parks, and a welcoming suburban atmosphere. Midlothian provides the ideal environment for establishing roots, enjoying accessible outdoor recreation, and accessing the cultural and dining amenities of a major metropolitan area while maintaining a manageable daily pace. This is truly an exceptional place for you to settle and do your best work alongside dedicated teammates.

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

A competitive hourly rate based on your experience, plus a comprehensive benefits package.

Comprehensive coverage including Health, Dental, and Vision insurance, plus access to our Employee Assistance Program (EAP).

Plan for your future with a 401k retirement plan, plus Life Insurance and Short-Term Disability options.

For those interested, educational assistance is available to enroll in AVMA-accredited veterinary technician programs.

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration and career growth.

Enjoy paid time off, discounted veterinary care for your own pets, and free 24/7 access to doctors through Teladoc.

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.