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Sales Advisor
Optagon Ltd
- Coventry, England, United Kingdom
- Coventry, England, United Kingdom
Über
Hours: 8:00 AM – 4:30 PM, Monday – Friday (40 hours/week)
Our Vision
To understand our customers’ needs and provide solutions and guidance that help them succeed.
Our Core Values
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Be Open, Honest & Transparent – Build trust through strong relationships.
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Pursue Growth & Learning – Invest in yourself and support others.
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Embrace & Drive Change – Always look for better ways to work.
Key Duties
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Handle inbound calls and emails professionally
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Take accurate orders and quotes
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Provide technical advice and product information
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Make outbound calls to follow up on quotes and enquiries
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Identify opportunities to upsell or cross-sell
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Maintain up-to-date product knowledge
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Process card payments securely over the phone
Person Specification
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Friendly, approachable and professional
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Motivated, results-driven and proactive
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Works well independently and in a team
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Polite, patient and customer-focused
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Strong communication and attention to detail
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Confident using computer systems, email and CRM platforms
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Able to work under pressure and manage time effectively
Requirements
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Previous sales or customer services experience preferred but not essential
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Reliable, hardworking and motivated
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GCSE’S or equivalent in English and Maths
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Confident telephone manner
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Ability to build and maintain relationships with both customers and colleagues
Company Benefits
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Employee-owned company with profit share after 6 months of employment
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Company Bonus scheme
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Pension Scheme contributions
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Holiday Loyalty scheme
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Free parking and breakfast
Sprachkenntnisse
- English
Hinweis für Nutzer
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