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Event Sales Coordinator
Lilibet's
- London, England, United Kingdom
- London, England, United Kingdom
Über
About Us Join the Team at Lilibets Restaurant, Mayfair Lilibets is a refined celebration of the sea, delivering elegant, innovative cuisine inspired by global travels and crafted with a strong focus on
seasonality, sustainability, and provenance
. Our 160-cover destination features an
oyster bar, fireside grill, cocktail bar, and year-round terrace
, offering an exceptional dining experience in the heart of Mayfair. We are seeking
passionate hospitality professionals
who take pride in genuine service and have a love for
exceptional food and drink
. If you are
warm, personable, and driven by excellence
, we would be delighted to hear from you.
JOB OVERVIEW:
The
Sales
& Coordinator is responsible for overseeing all incoming guest enquiries across private dining, general reservations,
and
group bookings. The role acts as a bridge between guest communication
and
internal operations, ensuring every enquiry is met with warmth, efficiency,
and
polish. This person will work closely with the Reception & Reservations manager
and
all other departments to ensure the guest journey is seamless
and
aligned with Lilibets refined st
and
ards. A strong underst
and
ing of SevenRooms, guest data, pacing
and
sales
conversion is essential. KEY RESPONSIBILITIES:
Reservations
Manage daily reservations via phone, email,
and
SevenRooms, responding promptly
and
elegantly.
Oversee reservation pacing, availability
and
table allocation across services.
Tag
and
flag notable guests, VIPs,
and
key partners for operational visibility.
Support with floor plans, pre-service notes
and
ensure accurate h
and
over to the reception team.
Manage phone lines, inboxes
and
booking links with attention to tone
and
clarity.
Confirmation calls
and
profiling guests
Private Dining &
Events
Respond to all event enquiries (PDR, partial or full buyout) in line with br
and
voice.
Issue proposals, booking agreements, deposit links
and
follow-ups to drive conversions.
Coordinate with guests for menu choices, dietary requirements
and
logistical requests.
Maintain an accurate event calendar, function sheets
and
internal planning documentation.
Host show-rounds with professionalism
and
product knowledge.
Sales
& Admin
Log all enquiries in our tracker
and
maintain up-to-date records in SevenRooms.
Manage deposit
and
minimum spend tracking for
events
and
large bookings. BEHAVIOURS:
Demonstrate genuine dedication to Lilibets
and
show a commitment to delivering exceptional guest experiences.
Maintain an organised
and
professional approach to diary
and
inbox management.
Consistently act as a br
and
ambassador, in communication
and
in-person.
Be solutions-focused, proactive
and
calm under pressure.
Embody warmth, elegance
and
attentiveness in all interactions.
Display strong initiative
and
ownership of responsibilities.
Adapt positively to the fast-paced, evolving nature of restaurant operations Benefits & Culture We have curated a fantastic selection of workperksso we can be certain to attract thevery bestpeople in the industry. This is just the start... Inhouse Perks Meals on Us - Always Opportunity to dine for free with friends Refer a Friend, Earn a Reward Work-life Balance Guaranteed time off on Christmas and Boxing Day, we will be closed on these days Take a paid day off on us to celebrate your birthday in style. Health & Wellness
with Hospitality Rewards 24/7 Health & Wellbeing Support Discounted Gym Memberships Exclusive Industry Perks Cashback Card Shopping Discounts Entertainment Deals Trade-Specific Discounts We offer superb learning opportunities delivering the highest standards, great for your career, and a high end environment to work in. Why not join us?
TPBN1_UKCT
Sprachkenntnisse
- English
Hinweis für Nutzer
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