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Sales Support
MillerKnoll
- London, England, United Kingdom
- London, England, United Kingdom
Über
Because NaughtOne doesn’t make furniture for your home, you probably don’t know us. But LinkedIn, Google and Adobe do – they all have our designs in their workplaces. The NaughtOne team is as unique as the furniture we create. Global with a Yorkshire spirit, we have colleagues worldwide but our personality reflects our home: down‑to‑earth, friendly and honest. We’ve received the Queen’s Award for Enterprise for International Trade and are proud of our sustainability focus. If that makes you curious, good – curious people thrive at NaughtOne. Sales Support Specialist International (UK Based)
The Sales Support role is a pivotal part of the NaughtOne International Sales Team, directly supporting our sales representatives across Europe, the Middle‑East, Asia and Africa. This position focuses on delivering an exceptional client experience throughout the sales process by providing accurate, timely and tailored support. You will serve as the critical link between clients, sales teams and internal operations—ensuring that all quotations, product information and project documentation align with client expectations and brand standards. Beyond administrative duties, you’ll support regional sales growth, respond proactively to opportunities, streamline communications and help resolve project‑related issues during the active selling phase. Responsibilities / Key Deliverables
Respond to client enquiries and generate priced proposal documents Support bids & tender submissions Create quotations quickly and efficiently ensuring overall accuracy Review client specifications and coordinate proposal efforts with sales team members to develop an accurate and complete solution offering that meets client specifications Participate in customer discussions to understand expectations and meet or exceed them, enhancing the customer experience Provide excellent customer service as the front‑line contact with our clients and provide administrative support to the sales team, enabling the team to maximise sales and improve the customer experience Answer general sales leads and queries appropriately Qualifications, Skills, And Experience
Post‑secondary education preferred (A‑levels, associate degree or equivalent); strong foundational skills in English and Mathematics essential Proven experience in a client‑facing customer service or sales support role, preferably within a design‑led, B2B environment Strong interpersonal and communication skills with the ability to collaborate effectively across internal teams and external partners Demonstrated ability to build and maintain trusted relationships with clients, understanding their needs and delivering thoughtful, responsive support High level of accuracy and attention to detail, with the ability to interpret and communicate technical information clearly Proactive problem‑solver with a calm, solution‑focused approach to client queries and project challenges Technologically competent, with strong working knowledge of Microsoft Office; experience with Microsoft Dynamics NAV or a similar ERP/CRM system highly desirable Comfortable navigating complex processes and systems with a mindset for continuous improvement Exceptionally organised with the ability to prioritise workload, manage multiple requests and meet deadlines in a fast‑paced environment Empathetic and client‑centric approach; committed to delivering a positive and professional experience throughout every stage of the sales process Self‑motivated and dependable, with a strong sense of accountability and initiative Dimension of role
Based from the NaughtOne head office in Harrogate, this is a permanent position reporting to the Senior Customer Experience Specialist (International). As part of a wider team of 9, the role holder will collaborate closely with the Operations function as well as the NaughtOne Sales teams. We support hybrid working and encourage you to spend the majority of your time on site. Equal Opportunity Employer
MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at careers_help@millerknoll.com. Referral Program
Referrals increase your chances of interviewing at MillerKnoll by 2x.
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Sprachkenntnisse
- English
Hinweis für Nutzer
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