Senior Solutions Engineer
Ocho People
- Belfast, Northern Ireland, United Kingdom
- Belfast, Northern Ireland, United Kingdom
Über
My client is a cloud-based SaaS platform operating at scale, supporting enterprise customers with complex supply chain and data integration requirements. They are expanding their Professional Services function and are looking for a
Senior Solutions Engineer
to support customer integrations across their platform.
This role is based in
Northern Ireland (Belfast or Derry)
and sits at the intersection of customers, product, and engineering. You'll take ownership of integrations end-to-end - from discovery and design through to delivery, optimisation, and ongoing support.
The Role As a Senior Solutions Engineer, you will work closely with customer technical teams and internal stakeholders to design and implement reliable, scalable integrations. You'll lead technical discussions, run discovery workshops, and act as a trusted technical advisor throughout the integration lifecycle.
This role is well suited to someone who is technically strong, confident working with customers, and enjoys solving data and integration challenges in a SaaS environment.
Key Responsibilities
Lead customer-facing integration calls with technical stakeholders
Run discovery workshops to understand customer systems, data structures, and workflows
Translate business and technical requirements into maintainable integration solutions
Design and implement integrations using APIs, automation frameworks, and internal tooling
Configure, test, and validate integrations including data mapping and transformation
Troubleshoot and resolve integration issues in a clear and timely manner
Maintain and monitor existing integrations as customer requirements evolve
Collaborate closely with Product, Engineering, and Implementation teams
Produce clear technical documentation and integration specifications
Feed customer insights and recurring patterns back into Product and Engineering
Continuously improve integration processes to increase scalability and quality
Experience & Background
3+ years in a technical, customer-facing role (Solutions Engineer, Integration Engineer, Implementation Engineer, or similar)
Experience working with SaaS platforms and system integrations
Degree in Computer Science, Information Systems, or equivalent practical experience
Technical Skills
Strong experience working with APIs (REST; SOAP exposure beneficial)
Comfortable with data formats such as JSON, XML, and CSV
Experience with integration tools, automation platforms, or iPaaS solutions
Basic scripting or development experience (C#, JavaScript, or Python)
Working knowledge of SQL and relational databases
Comfortable collaborating with engineering teams and reading technical documentation
Familiarity with Agile delivery environments
What's On Offer
Competitive base salary
Clear career progression
25 days annual leave + 10 public holidays
Secure company hardware
Private healthcare and employee wellness initiatives
If you have any further questions on the role, please feel free to reach out to Brendan McCrory directly.
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Sprachkenntnisse
- English
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