Casino IT Business Analyst

Position Summary:

The IT Business Analyst is responsible for bridging the gap between business needs and technology solutions. This position analyzes business processes, identify areas for improvement, and translates those needs into technical requirements for IT systems. This role will be responsible for leveraging technology to achieve their business goal, as well as deploying, configuring, managing, and optimizing various applications. The IT Business Analyst will also work in an Agile Team environment with other IT Engineers to deliver application capabilities as described in product backlog. Perform responsibilities in accordance with all company standards, policies, and procedures.

Responsibilities
:

· Assess current business processes, identify pain points, and gather requirements from stakeholders.

· Translate business needs into technical specifications that developers and other IT teams can understand and implement.

· Research and recommend appropriate IT solutions, including software, hardware, and system upgrades.

· Act as a communication bridge between business users and IT teams, ensuring everyone is on the same page.

· Responsible for project planning, testing, and implementation to ensure successful delivery of IT solutions.

· Align IT solutions with the overall business strategy and objectives.

· Conduct stakeholder interviews to gather requirements.

· Develop process maps, use cases, and user stories.

· Create documentation for system design, user guides, and training materials.

· Perform cost-benefit analyses of different technology solutions.

· Track project progress and reporting on key metrics.

· Monitor system performance and identify areas for improvement.

Requirements:

· Associate's degree in technology related field required; or equivalent combination of education and work experience.

· Minimum of two (2) years of experience in a software support role required with demonstrable proficiency in Gaming applications, preferably Konami.

· Must be able to obtain and maintain a Gaming License from the Tribal Gaming Commission.