Asst. Restaurant Manager

Job Overview

Assistant Restaurant Managers are usually in charge of the main area in a restaurant or establishment that serves food and alcohol. Assistant Restaurant Managers report to the Restaurant Manager yet oversee the day-to-day functions of the restaurant area and schedules. Assistant Restaurant Managers also must also be able to perform the same functions as the other restaurant employees.

Responsibilities and Duties

• Ability to create a positive atmosphere and demonstrate how a leader should be by showing integrity, accountability, empathy, humility, resilience, vision, and upbeat attitude. Must maintain a high positive energy level for staff, efficiency, and great quality service standard.

• Ability to communicate. Must effectively communicate with Guests, the Chef Team, Team Members and Upper Management.

• Treat all team members fairly and respectfully.

• Must have ability to lift 25lbs or more.

• Ability to stand/walk for 8 or more hours per shift.

• Greet customers and acknowledge their needs and requests. Ensure customers satisfaction.

• Build, coach, manage and develop team.

• Open and close restaurant properly by following any checklists for department. Ability to work flexible schedule of nights, weekends, and Holidays.

• Understands and complies consistently with Reid's Fine Foods policies and procedures.

• Communicate with Restaurant Manager on performance issues on performance issues, complaints and devise a plan of action to resolve issues.

• Hire and train qualified staff.

• Evaluate employee performance and provide additional coaching and support as needed.

• Promptly report any equipment/product issues to Restaurant Manager or General Manager.

• Prioritize tasks effectively to ensure most important task are completed on time.

• Knowledge of the menu, with the ability to make suggestions.

• Check IDs for guest appearing under 30 years of age.

• Deal with complaints and problems with a positive attitude.

• Handle food and beverage by following all sanitation and safety regulations.

• Able to handle money accurately and operate a point of sale system. Will also be responsible for nightly bar deposit; forms must be filled out properly and ready to be deposited the next morning.

• Ability to work in a fast-paced work environment and deliver orders in a timely manner.

• A positive attitude and ability to work well under pressure with servers, bussers, cooks, and other staff.

• Assist Restaurant Manager with ordering supplies/alcohol as well as monthly inventory counts.

• Assist Restaurant Manager with scheduling for the wine bar when shifts are needed to be covered.

• Assist in ABC Audit Reporting and tracking.

• Must understand weekly labor targets for wine bar as sell as watching labor during shifts and staffing

• Assist and support upper management in all departments.