Operations Coordinator

Shift
: Monday to Friday 8:00 AM to 5:00 PM

Make a Meaningful Impact
Aspiranet, a leading California-based nonprofit dedicated to supporting children, youth, and families, is seeking a compassionate and committed Operations Coordinator to join our Residential division. In this division, you'll help create safe, structured environments where youth can heal, grow, and thrive. Our programs provide therapeutic care tailored to each individual's needs, focusing on emotional well-being, life skills development, and relationship building. If you're driven to support youth on their path toward stability and empowerment, we'd be delighted to have you on our team.

About Aspiranet
Aspiranet is a mission-driven social services agency with a proud legacy of supporting California communities since 1975. We are committed to ensuring that every child is loved, every family is supported, and every individual has the tools to succeed. Our services span the state and are delivered through six dedicated divisions: Foster Care and Adoption, providing support for children and families throughout the foster and adoption journey; Transitional Aged Youth (TAY), offering programs that guide young adults as they transition from foster care to independent living; Residential, delivering therapeutic care in structured, supportive environments to help youth thrive; Intensive Home-Based Services, focused on meeting individualized needs within the home, school, and community; Behavioral Health, delivering short-term, intensive mental health services for youth at risk; and Family and Community, emphasizing early intervention and family-strengthening supports. At Aspiranet, every role contributes to something greater-helping to create a future where opportunity, hope, and healing are within everyone's reach.

Position Summary
The Operations Coordinator is responsible for improving overall quality, operational efficiency, staffing consistency, and regulatory compliance across all STRTP cottages. This position provides ongoing support to cottage staff to ensure adherence to Program, Agency, Community Care Licensing (CCL), and Joint Commission (TJC) requirements. The Coordinator oversees staffing scheduling for the 24/7 program, manages operational systems, monitors compliance, and ensures cottages always remain audit ready. The role acts as a central hub between cottage supervisors, administration, and support departments to maintain safe, effective, and well-coordinated operations.

Key Responsibilities

• Assists Intensive Care Coordinators and Program Supervisors in maintaining adequate staff coverage by oversight of the master staff schedule for all cottages, making shift adjustments, ensuring adequate and appropriate staffing ratios.
• Respond to daytime callouts during regular scheduled shift hours.
• Maintain an up-to-date relief/per-diem pool and oversee the overtime rotation system.
• Track callouts, attendance trends, and provide staffing data to Administration weekly coordinating with Supervisors regarding restrictions, training or needs that impact scheduling.
• Collaborate with leadership to monitor compliance and outcomes and to implement solutions that support ongoing compliance.
• Conduct routine cottage walkthroughs to monitor safety, cleanliness, aesthetics, and environmental compliance. Monitor cottage logs, and other records for accuracy, completeness, and regulatory alignment.
• Review of cottage supplies and inventory and ensure consistency across cottages.
• Assist in operational readiness for CCL and TJC reviews, including documentation audits, maintenance requests and corrective action follow-up.
• Conducts weekly collection of receipts, expense materials, and required paperwork from cottages for processing and submission.

Qualifications

• Proficiency in Microsoft Word or similar current word processing software
• Ability to identify trends or problem areas.
• Experience working in a Windows based environment including communications software using remote and file