Project Manager

About Us

At Undocked, we help companies excel in e-commerce by delivering bespoke optimizations and cutting-edge analytics. Our experiences in retail and supply chain product strategy, technology and operations have helped organizations succeed in their e-commerce and digital transformation journeys.

The
Project Manager
will drive the planning, execution, and delivery of IT and supply chain–related projects. This role oversees end-to-end project lifecycle management—ensuring alignment with scope, timelines, budgets, and quality standards.

Projects may involve:

• Warehouse implementations
• Process optimization requiring system enhancements
• New technology innovation
• Infrastructure initiatives
• Software upgrades

This role requires strong leadership, cross-functional collaboration, and the ability to manage multiple complex projects simultaneously.

Key Responsibilities

• Lead and manage full project lifecycle from initiation through completion.
• Develop detailed project plans, schedules, and task assignments.
• Drive cross-functional collaboration across IT, business operations, and technical teams.
• Track and control project deliverables using project management tools and methodologies.
• Establish and maintain communication/escalation paths for visibility and timely issue resolution.
• Manage project risks, resources, timelines, and budgets.
• Ensure accurate project documentation and adherence to established processes.
• Build project teams based on project type and define clear business requirements and success criteria.
• Provide project management best-practice recommendations where appropriate.
• Facilitate lessons-learned reviews and ensure continuous improvement.

Requirements

• Minimum 7+ years of project management experience leading cross-functional IT and business teams.
• Bachelor's degree in Business Administration, Engineering, or related field (or equivalent experience).
• Strong understanding of supply chain and logistics preferred.
• Demonstrated ability to partner with technical and non-technical stakeholders.
• Proficient with project management tools/software for scheduling, tracking, and reporting.
• Exceptional project planning, risk management, and resource allocation skills.
• Ability to manage multiple projects in varying phases of completion.
• Strong decision-making, organizational, and communication skills.