Luxe Bistro Associate

Inspired and framed by the natural beauty of the central coast region of California, the Léal hospitality group is a one-of-a-kind collection of carefully curated properties located in Morgan Hill and Hollister. The collection represents a dynamic array of urban and rural assets including restaurants, wineries, event venues, as well as full and select service boutique hotels that are dedicated to creating unique and memorable experiences for our guests. Whether your goal is to spend an evening dining and staying in comfort, hosting a wedding or corporate event for several hundred people, each of our properties delivers the ultimate hospitality experience while inspiring our guests to sip, savor and celebrate all of life's little every day and once in a lifetime special occasions.

Position Objective

The Luxe Bistro Associate is responsible for creating a welcoming and memorable guest experience through friendly, professional, and enthusiastic service.

Bistro responsibilities include greeting guests, guiding them through our food, wine, coffee, and retail offerings, describing menu items and winemaking techniques, and promoting the sale of food, wine, and merchandise. Team members will support service operations such as setting tables, food running, bussing, restocking, and keeping all areas clean and organized. They are also expected to accurately handle transactions, complete required sidework, and follow sanitation protocols to ensure a smooth and safe service flow.

The ideal candidate is detail-oriented, thrives in a fast-paced environment, enjoys multitasking, and is passionate about both hospitality and floral design. They are team-driven and committed to delivering excellent service and a visually beautiful guest experience at all times.

Essential Job Functions:

• Greet guests warmly and provide knowledgeable recommendations on food, wine, and coffee.
• Perform proficiently in a fast-paced environment while multi-tasking
• Serve measured wine and beverages responsibly.
• Guide guests through the menu, answered questions, and ensured a seamless dining and tasting experience.
• Develop and maintain a strong understanding of our wine offerings, including varietals, tasting notes, and production methods.
• Educate guests on wine and food pairings, making thoughtful recommendations based on their preferences.
• Stay up-to-date on seasonal menu changes and how they complement different wines and beverages.
• Assist in training new team members on wine selections and food pairings.
• Participate in wine tastings and staff training to enhance product knowledge and improve guest experience.
• Operate coffee machines and related equipment, including steaming milk and executing latte art.
• Mix drinks and specialty beverages according to company recipes.
• Check guest identification to verify age requirements for alcohol service.
• Follow all liquor regulations, including prohibitions on serving minors and intoxicated guests.
• Execute all opening and closing procedures, including setting up and breaking down stations.
• Operate the POS system to process transactions accurately, including cash and credit card handling.
• Support all FOH functions, including food preparation, food running, table setting, bussing, and restocking supplies.
• Assist with event setup and breakdown
• Maintain cleanliness and organization in all areas, including dining spaces, bar, storage areas, restrooms, and patio.
• Clear, sanitize, and reset tables promptly.
• Clean and sanitize areas using established practices and procedures
• Maintain bar cleanliness, including counters, sinks, utensils, and storage areas.
• Follow all sanitation and safety protocols, including proper handling of tableware, glassware, and trash disposal.
• Bag and haul any trash to designated dumpsters
• Practice safe working habits and take required rest breaks and meal periods in a timely manner
• Stock and replenish bar and retail inventory, ensuring all items are properly labeled and priced
• Communicate clearly with guests, coworkers, and management.
• Conclude the dining experience by acknowledging and thanking guests for their choice of restaurant and inviting them to return
• Obtains revenues by totaling charges, issuing bills, accepting payments, delivering bills and payments to the host, and returning change or credit card and signature slips to guests.
• Report any guest concerns,