Housing Case Manager

Position Open Date: 12/17/2025

Position Close Date: 12/24/2025

Interested in making a difference in your community while building a career? Join our team as a Housing Case Manager

WHO WE ARE:

For 60 years, Opportunity Council has worked throughout Northwest Washington to build just, equitable communities through service, investment, and collaboration. Our mission is to help people improve their lives through education, support, and direct assistance while advocating for just and equitable communities. Part of a national network of Community Action Agencies, we are dedicated to helping people help each other and themselves—building a community where everyone has the chance to thrive and contribute.

OUR VALUES:

At Opportunity Council, our values guide everything we do. Collaboration, respect, integrity, passion, and learning shape how we show up for each other and for our community. We're also committed to weaving diversity, equity, and inclusion into every part of our work—from the help we offer in the community to the kind of workplace we create for our staff.

To learn more about us and our work, visit our website:

WHAT YOU WILL DO:

Provides direct case management services to individuals and families who are homeless or at risk of becoming homeless, focusing on helping them achieve housing stability. Uses Family Development and Housing First models of case management that is client driven, solution focused and facilitates change and movement toward self-sufficiency. Specific duties may include, but are not limited to home visits, intakes, the tracking of services, and assisting in program development.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

• Provides homeless housing related case management services using the Family Development Model to families participating in homeless housing programs.
• Conducts intakes and assessments.
• Assists in program development work and advocacy and education to community partners.
• Maintains confidential case notes on each individual or family client in a timely manner.
• Develops and maintains cooperative working relationship with other agencies and service providers.
• Serves as link between client and resources.
• Provides reporting and tracking information for data management systems.
• Determines client eligibility for homeless housing services.
• Ensures that all federal, state, agency and/or funder guidelines are met.

OUR IDEAL CANDIDATE WILL HAVE:

• Minimum four-year degree and six months relevant experience; or year for year relevant experience in place of degree.
• Case management experience in social service employment setting, and a working knowledge of issues and resources in relation to housing services for low-income families preferred.
• Experience working with persons living with mental illness, experiencing chronic homelessness and/or experiencing Domestic Violence and its long term affects
• Knowledge of the disease of Chemical Dependency and its signs and symptoms.
• Experience with crisis prevention and intervention and crisis management; including resolution and recovery.
• Valid Washington State Driver's License by time of hire. Good driving record that is maintained during length of employment. Driving abstract must be submitted upon request.

We place a strong value in hiring individuals with lived experiences of, poverty and/or homelessness or who have previously participated in Opportunity Council programs or other social services.

OUR BENEFITS PACKAGE:

We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance.

• Paid time off earned on an accrual basis (vacation, sick, personal, holidays)
• Paid time off for wellness needs
• Employer-paid holidays
• Employer-paid HDHP and low-cost traditional health care options
• HSA and FSA plans, subject to plan terms
• Eligibility for critical illness insurance coverage
• 403(b) Retirement plan with employer contribution
• Eligibility for health coverage for legal dependents
• Eligibility for employee/family dental and vision coverage
• Voluntary benefits such as life insurance, long-term disability, and long-term care and personal legal services

ABOUT ISLAND COUNTY:

Island County offers more than breathtaking views and coastal charm—it's a place where community and compassion thrive. As part of our nonprofit team, you'll work in a region known for its close-knit towns, natural beauty, and deep-rooted commitment to helping one another. Whether you're directly helping people, working to build community or advocating for lasting change, your work here has a direct and meaningful impact. Join us in making a difference where it truly matters—right here in Island County.

We believe our team should reflect the communities we serve. That's why we strongly encourage people of color, LGBTQIA+ individuals, Veterans, and people with disabilities to apply. Opportunity Council is proud to be an Equal Employment Opportunity employer. We do not permit discrimination based on race, creed, color, national origin, gender, gender identity or expression, sexual orientation, religion, marital or family status, pregnancy, military or veteran status, age, genetic information, disability, use of a service animal, or any other status protected by law.