Infrastructure Engineer III

*Must reside in the State Of Arizona*

Job Summary

The Infrastructure Engineer III researches, develops, tests, analyzes and documents WAN and LAN infrastructure. In addition, the Network Engineer III will perform routine operational tasks, maintenance, project work, installation duties, support duties and provides guidance, mentoring, training, and participate in a support on-call rotation facilitating off-hour work functions in support of incidents, upgrades, patches, and project task fulfillment.

Essential Functions

• Researches, develops, tests, analyzes, and documents WAN and LAN infrastructure, switch, route, DHCP, DNS, NTP, and wireless networks. Perform network maintenance, management, baseline, planning, patches, and updates. Designs system configuration, direct system installation, designing, documentation, implementation of system standards and solutions to improve the resilience and functionality of our system environment and performance. Maximizes network performance and minimizes downtime through active system monitoring, troubleshooting and analysis of network outages, incidents, scheduling upgrades, routine maintenance, consulting, and collaborating with network architects and developers to optimize the network. Performs data network fault investigations, secures the system network by establishing and enforcing policies, and monitoring system traffic. Supports and administers firewall environments to secure network traffic and minimize risk.
• Uses communication skills to listen to, identify & address customer needs while building a relationship and rapport with customers. Builds positive working relationships with team members, managers & all departments. Prioritizes and responds promptly based on severity levels to needs of the customer. Proactively or timely recognizes opportunities for service recovery and acts to resolve issues.
• Consistently lives out the commitment to the HonorHealth tenets of service excellence as illustrated in daily interactions with staff, faculty, physicians, patients, their families and others outside of HonorHealth: Customer Centered, Service Focused, Quality Driven, Resource Wise, Growth Oriented Maintains a professional appearance for both themselves and their work environment.
• Completes IT Governance & IT project job assignments to ensure achievement of established project milestones.

Education

• Bachelor's Degree Computer Science, Computer Information Systems, or a related discipline. - Preferred
• Bachelor's Degree or 4 years' work related experience Computer Science, Computer Information Systems, or a related discipline - Required

Experience

• 6 years designing, planning, deploying, documenting, maintenance & diagnosing of switch, route, DHCP, DNS, NTP, Wireless, NGFW, ADC, WAN, IP Voice & Video, & Copper/Fiber Cabling. Q&A and lab exercise may be required to verify skill set. - Required
• 8 years network design, implementation & management and healthcare. Developing large-scale, distributed, semantically interoperable systems, network architecture modeling techniques meeting development specifications. Design & development in interfaces and interoperability solutions for mixed network environments (virtual networks, Linux / Windows & integration techniques). - Preferred

Licenses and Certifications

• Cisco CCNP, CCDP, CCDE, CCIE, CCAr, ONS - Preferred
• Citrix CCA, CCP, or CCE. F5 CA, CTS, CSE, CADE, or CADA - Preferred
• FLUKE XG, VSS, TruView, CSA, AirMagnet. - Preferred
• Infoblox CINA, CICA, CICE, or CIST - Preferred
• ISC2 CAP, CCFP, CCSP, or CISSP. - Preferred
• Palo Alto ACE, PCNSE. Aruba ACMA, ACMP, ACMX, ACDX, ACCA, ACCP, ACSP, or AWMP. - Preferred