IT Support Technician

Tier 1 IT Support Technician
Location
: Lemont, IL (on-site)

Duration
: 6+ months (extensions possible)

Pay Rate :
$20/hr - $25/hr W2

Description/Overview:
 
Tier 1 End User Support / Help Desk Technician
to join their service desk team.  This role will support internal customers with issues regarding user accounts, access and login to computer systems, and other daily user support needs.

Responsibilities:
 

• Serve as a tier-1 point of contact for all user issues, reviewing support tickets and elevating priority to appropriate subject matter experts as needed
• Assist users with